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TheGiant
Sup
join:2001-03-28
Tipp City, OH

TheGiant

Member

[CustSvc] Anything working at Comcast?

I got the notice to upgrade my modem and to follow the link for a self install wireless modem. That link was down and so it said sorry try the chat feature. Great that is down too. I just want to get the upgrade modem before my service is next to stop working.

BTW is there anyway not to share everything with the world or will this upgrade allow any Comcast users to use my bandwidth?
Bink
Villains... knock off all that evil
join:2006-05-14
Colorado

Bink

Member

[CustSvc] Re: Anything working at Comcast?

said by TheGiant:

...will this upgrade allow any Comcast users to use my bandwidth?

As I understand it, they don’t use your bandwidth.

NetDog
Premium Member
join:2002-03-04
Hollywood, FL

NetDog to TheGiant

Premium Member

to TheGiant

Re: [CustSvc] Anything working at Comcast?

»wifi.comcast.com/faqs.html#hot
Will the homeowner be accountable for visitors’ activities and data usage on the wireless gateway?

No. The activities and usage of visiting users are tied back to the visitors’ accounts, not the homeowner’s. Homeowner’s activities and usage on the Home Hotspot are tied to the homeowner’s account.

TheGiant
Sup
join:2001-03-28
Tipp City, OH

TheGiant

Member

Ok so how to I change settings inside this gateway?

train_wreck
slow this bird down
join:2013-10-04
Antioch, TN
Cisco ASA 5506
Cisco DPC3939

train_wreck

Member

said by TheGiant:

Ok so how to I change settings inside this gateway?

which gateway?

though you could try calling in again and hopefully you'll get someone who knows their shit to turn it off for you. Though factory resets/firmware upgrades MAY enable it again.