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Technicholas
Premium Member
join:2010-11-11
West Des Moines, IA

Technicholas

Premium Member

[Qwest] It's a pain to order services from CenturyLink

I work in IT at a hospital and am in charge of the phone system. I tried for months to order services through CenturyLink we have DSS now but I can never get a hold of my account reps. I have a sheet on my wall with 7 different people that is a few months old I cannot ever get a hold of anyone on that account manager sheet.

We cannot get PRI services only DSS or SIP I wanted to buy SIP trunks for the hospital to get caller ID in and out.

toby
Troy Mcclure
join:2001-11-13
Seattle, WA

toby

Member

Common issue.

CL would sell more products if their site showed us exactly what was available, but it is a mess, down a lot, errors, incorrect service listed for addresses.
I don't think the people high up at the company care.
djweis
join:2006-04-02
West Des Moines, IA

djweis to Technicholas

Member

to Technicholas
That's why competitive providers are so popular. Shoot me a message and I'll see if my company can assist.
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