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ks123
join:2014-10-16
Tampa, FL

ks123

Member

[Tampa] WHDVR issue

Recently had echo installed. A few days later...noticed that i cannot access recorded programs from the main DVR. Also noticed the little "house" icon on the cable boxes are gone. Rebooted all cisco boxes and still no house icon. Tried calling tech support but they put you on hold forever. online chat doesnt seem to work either. Hoping someone can help.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

To confirm you don't have any AP's right?
ks123
join:2014-10-16
Tampa, FL

ks123

Member

I just have the BHN Arris modem and actiontec extender. So no other access points.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to ks123

Premium Member

to ks123
Okay this could be one of two issues...install related (moca filters placed were they shouldnt be) or billing....open in direct and I will take a look.
ks123
join:2014-10-16
Tampa, FL

ks123

Member

open in direct--- i'm not sure what that means exactly, sorry.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

said by ks123:

open in direct

said by ks123:

open in direct

Here please »/fo ··· sedirect