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whfsdude
Premium Member
join:2003-04-05
Washington, DC

whfsdude

Premium Member

[Connectivity] First Outage in Two Years

Had my first outage in two years today.




As you can tell, no link light on the SFP port with the fiber handoff. I checked the drop with a flashlight. No obvious damage, but it just takes one hungry squirrel.

Called it in, took about an 45 minutes to get routed to the right folks. The first CSR I worked with took my hint about searching the knowledge base for the extreme 505 tier.

Luckily they all gave me their numbers and have a trouble ticket # now.
whfsdude

whfsdude

Premium Member

[Connectivity] Re: First Outage in Two Years

Connection is back up. Must have been a larger issue in the area.
videomatic3
join:2003-12-12
Pleasanton, CA

videomatic3 to whfsdude

Member

to whfsdude
did they upgrade you to 505/505 to match fios yet?

whfsdude
Premium Member
join:2003-04-05
Washington, DC

whfsdude

Premium Member

said by videomatic3:

did they upgrade you to 505/505 to match fios yet?

Nope. Still only 100mbit/s upload.

iNick
Premium Member
join:2012-12-11
Joliet, IL

iNick

Premium Member

Do they plan on matching Verizon FiOS?

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC to whfsdude

Premium Member

to whfsdude
Why do you have Comcast 505/100 tier instead of Verizon Fios 500/500 tier.

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt

Premium Member

said by OpTiC :

Why do you have Comcast 505/100 tier instead of Verizon Fios 500/500 tier.

Probably because Comcast is his ISP and maybe reached him first.
BTW Verizon's DC site says
"FiOS available in select areas. 500/100Mbps service availability may be limited in your area based on network qualification requirements." so even if available it may not offer any advantage.

Oregonian
Premium Member
join:2000-12-21
West Linn, OR

2 recommendations

Oregonian to whfsdude

Premium Member

to whfsdude
said by whfsdude:

Still only 100mbit/s upload.

LOL.

whfsdude
Premium Member
join:2003-04-05
Washington, DC

1 edit

1 recommendation

whfsdude to tshirt

Premium Member

to tshirt
said by iNick:

Do they plan on matching Verizon FiOS?

At the time I signed up for Comcast, Verizon had run conduit to the pole but no fiber.

Reasons why I have stuck with Comcast:

1) FiOS has a hidden ~4TB/month cap. The Comcast FTTH tier does not.
2) Comcast has native IPv6, Verizon does not.
3) Comcast is active ethernet, Verizon is PON.
4) XfinityWiFi

What could cause me to switch to FiOS:

- Comcast implements a cap.
- Verizon launches gigabit service, Comcast does not. I do max out my connection from time to time.
- Comcast switches mediums from fiber to coax and the quality suffers / caps return.
said by tshirt:

Probably because Comcast is his ISP and maybe reached him first.
BTW Verizon's DC site says
"FiOS available in select areas. 500/100Mbps service availability may be limited in your area based on network qualification requirements." so even if available it may not offer any advantage.

All of DC proper is GPON where FiOS is available. There are some older MDUs with VDSL, which would be the exception. I don't think MDUs can get Comcast's 505 service yet so that's kind of a moot point.

TV is a different animal. As soon as someone offers IPTV, I'll be switching to them. I have a couple of TVs without coax and no plans to run coax so I'm really looking for an IP based set top box.

train_wreck
slow this bird down
join:2013-10-04
Antioch, TN

1 recommendation

train_wreck

Member

said by whfsdude:

4) XfinityWiFi

really, that was a factor?

whfsdude
Premium Member
join:2003-04-05
Washington, DC

whfsdude

Premium Member

said by train_wreck:

said by whfsdude:

4) XfinityWiFi

really, that was a factor?

Yeah. They deployed a handful of strand mounted access points in my neighborhood. I use them quite heavily as they're often faster than my Clearwire modem.

It's only a small factor. If all other things were equal between the two providers.

anewusername
@173.66.3.x

1 recommendation

anewusername to whfsdude

Anon

to whfsdude
comcast will sometime soon within a few months, early 2015 in DC and MD area will launch the new xi-5 boxes..1 x1dvr and 3 smaller HDSTB no coax needed on those boxes it all runs off the dvr. full hd, guide, and VOD

whfsdude
Premium Member
join:2003-04-05
Washington, DC

whfsdude

Premium Member

said by anewusername :

comcast will sometime soon within a few months, early 2015 in DC and MD area will launch the new xi-5 boxes..1 x1dvr and 3 smaller HDSTB no coax needed on those boxes it all runs off the dvr. full hd, guide, and VOD

Doesn't that still require that the DVR is available via coax? I want a box that can just plug into a network, authenticate, and stream any channels that I can get via coax.

I don't want to be locked into some silly CPE choice to accomplish this, which is the direction the MSOs seem to be going.

IP all the way or bust.

I'm currently using a pair of Slingboxes hooked up to my X1s, which is subpar experience, and limits the picture quality to 720p.

Under my big TV, I've got an older Macbook Pro for accessing the Slingbox and xfinitytv website. The smaller TV has an older Boxee Box running the Slingplayer app.