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juleso
join:2009-06-04

juleso

Member

[Internet] Does Rogers offer dedicated fibre internet?

I currently have Rogers business internet 60/10, with static IPs. My understanding is that at the technical level, there is effectively no difference in the delivery and provision of this service versus residential, save for unlimited data transfer (by default) and perhaps the static IPs.

Is this accurate?

Secondly, perhaps a silly question but just to be clear: does Rogers offer actual dedicated fibre (a la Bell, Allstream etc.) in the say $1,000/month sphere within their normal service areas?

I believe they've acquired some local fibre providers in the GTA here and there.

Thanks.

SimplePanda
BSD
Premium Member
join:2003-09-22
Montreal, QC

SimplePanda

Premium Member

AFAIK Rogers business service has fibre service, yes.

Rogers residential has 350/350 FTTH, but only in a very small number of areas and it's apparently a real hassle to order and get installed.
Anzio
join:2008-11-22

1 edit

Anzio to juleso

Member

to juleso
said by juleso:

I currently have Rogers business internet 60/10, with static IPs. My understanding is that at the technical level, there is effectively no difference in the delivery and provision of this service versus residential, save for unlimited data transfer (by default) and perhaps the static IPs.

Is this accurate?

That's correct. The primary difference is the price, and your static IP(s). You are still on a regular node with all residential users. We were told there would be a much better support team backing the connection with faster repair times. In two outage events, it was absolutely dreadful (office left disconnected for hours) and the business customer care couldn't care less.

For information on dedicated fibre services with Rogers, check out: »business.rogers.com/our- ··· -network

Although you're unlikely to see any pricing without contacting them.
btech805
join:2013-08-01
Canada

btech805 to juleso

Member

to juleso
The primary difference is price and your static it's, and price is generally higher due to a quality of service agreement that generally exceeds that of residential customers (ie: should you have any issues, tech support are better trained, and truck rolls happen quicker)

As for dedicated fibre, Rogers has bought up numerous back haul fibre providers over the years. If it is anything like their residential ftth it is just RfoG, fibre to the house or unit and coax to the modem.
yyzlhr
join:2012-09-03
Scarborough, ON

yyzlhr

Member

Dedicated fibre for business is not RFoG, and it's handled by a completely different business unit within Rogers.

GM85
Click, Click
join:2002-07-02
Canada

1 edit

GM85 to juleso

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to juleso
Yeah we have it at our office to handle our connection to our ISP and Colocation site. It's handled by Rogers Business Solutions and they can offer a 10, 100 or 1000 Ethernet connection.

The connection to Rogers is over a Gigabit Ethernet fibre connection and terminates to a Rogers-provided switch at our office.

edit: Although we use it for a connection to our ISP, they also offer Internet services too. If you contact them, they can let you know if you have fiber at your location. We had it in our business complex, but had to have it installed to our building.
juleso
join:2009-06-04

juleso

Member

said by GM85:

Yeah we have it at our office to handle our connection to our ISP and Colocation site. It's handled by Rogers Business Solutions and they can offer a 10, 100 or 1000 Ethernet connection.

The connection to Rogers is over a Gigabit Ethernet fibre connection and terminates to a Rogers-provided switch at our office.

you mind sharing that cost and general location?

Candew
join:2005-09-23
N. America

Candew to juleso

Member

to juleso
We also have Rogers FTTB in our office (10/10). It was purchased originally through Atria Networks, who had just been acquired by Rogers.

For the (10/10) service, we are currently paying a little over 1K a month (including HST). We were quoted at 1.5K a month if we upgrate to (100/100).

No complaints as to the service, and in the Ottawa area, Atria (Rogers) have use of utility polls, so no digging (which is a plus). We also have Bell FTTB and that took forever as they had to dig. Be prepared for a long lead time until the actual installation and activation of same (3 to 6 months). This was in the downtown core!

GM85
Click, Click
join:2002-07-02
Canada

GM85 to juleso

Member

to juleso
We're in London (Westmount Area). It was uniuqe situation because the fiber was laid to our complex by the city back in 2000 and then went through several acquiusions (Group Telecom, 360 Networks, CallNet, Sprint, Rogers). It took them a while to finally figure out who had ownership when we signed up 3 years ago.

It splices into the Rogers aerial fiber about a block away. If you are by a major intersection and Rogers has their aerial fiber in the area (black cable with yellow tags), they most likely have a nearby splice point and can probably install the service to your building. Best bet is to send them an email.

We pay our ISP $1300 a month for 100/100. However, that also includes a /28 subnet and Bell HSA failover. The connection also has a 4-hour SLA.