said by kevinds:Why stay on hold, if you already know they are having issues?
Seems silly
Looks like it should be working again now though
I know it seems silly, but like I had mentioned there posts were confusing. Nonetheless, I eventually got through and they did something from there end and it started working right away. Not sure if it would have started working on its own judging from what I was reading, so I sat on hold. And yes of course I tried the power-cycle. lol