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uniqs
1683
Menos
join:2011-01-27

Menos

Member

Anyone getting lag while playing games? Speifically WoW/HS

Seems to crop up every night around 8pm. Ran tracert and found this.

Tracing route to 63.240.104.93 over a maximum of 30 hops

1 1 ms 1 ms 1 ms -
2 9 ms 9 ms 10 ms -
3 22 ms 12 ms 11 ms -
4 18 ms 11 ms 12 ms -
5 18 ms 14 ms 12 ms ae1_2120-bdr04-tor.teksavvy.com [69.196.136.68]

6 17 ms 15 ms 13 ms ix-0-0-2-0.tcore1.TNK-Toronto.as6453.net [64.86.
33.21]
7 * * 32 ms if-2-2.tcore2.TNK-Toronto.as6453.net [64.86.33.9
0]
8 27 ms 25 ms 24 ms if-8-2.tcore1.CT8-Chicago.as6453.net [66.110.48.
2]
9 25 ms 27 ms 26 ms if-22-2.tcore2.CT8-Chicago.as6453.net [64.86.79.
1]
10 * 40 ms 42 ms 64.86.79.42
11 50 ms 51 ms 50 ms cr2.cgcil.ip.att.net [12.122.132.198]
12 72 ms 70 ms 68 ms cr1.n54ny.ip.att.net [12.122.1.1]
13 93 ms 62 ms 121 ms gar1.nw2nj.ip.att.net [12.122.131.81]
14 51 ms 51 ms 51 ms 12.122.251.6
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

winmtr results

|---------------------------------------------------------------------------------- --------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 188 | 188 | 0 | 2 | 45 | 4 |
| 10.126.96.1 - 0 | 188 | 188 | 6 | 10 | 46 | 9 |
| 66.185.91.29 - 0 | 188 | 188 | 10 | 15 | 48 | 14 |
| 69.63.251.190 - 0 | 188 | 188 | 6 | 14 | 45 | 14 |
| ae1_2120-bdr04-tor.teksavvy.com - 0 | 188 | 188 | 10 | 15 | 47 | 13 |
|ix-0-0-2-0.tcore1.TNK-Toronto.as6453.net - 2 | 180 | 178 | 10 | 16 | 86 | 14 |
| if-2-2.tcore2.TNK-Toronto.as6453.net - 19 | 110 | 90 | 0 | 30 | 45 | 27 |
| if-8-2.tcore1.CT8-Chicago.as6453.net - 5 | 160 | 153 | 20 | 28 | 67 | 25 |
| if-22-2.tcore2.CT8-Chicago.as6453.net - 0 | 188 | 188 | 22 | 28 | 72 | 24 |
| 64.86.79.42 - 2 | 180 | 178 | 37 | 46 | 88 | 42 |
| cr2.cgcil.ip.att.net - 1 | 184 | 183 | 46 | 53 | 91 | 51 |
| cr1.n54ny.ip.att.net - 4 | 164 | 158 | 50 | 59 | 113 | 58 |
| gar1.nw2nj.ip.att.net - 2 | 180 | 178 | 44 | 56 | 177 | 48 |
| 12.122.251.6 - 36 | 78 | 50 | 49 | 56 | 177 | 56 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 38 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

digiwth
join:2012-09-21

digiwth

Member

Pretty typical, AT&T is Blizzard's only transit provider, and it gets congested all the time, and pretty much extends back to the inception of World of Warcraft.

Greenjizz1
@192.0.217.x

Greenjizz1 to Menos

Anon

to Menos
Im surprised this isn't a bigger thread or sticky or something but im gonna guess just about everyone on rcable who play games or do download tests find the evening to be pretty bad of late. it all started a month or two ago when the evening slowdowns started bad pings slower than normal downloads.

I opened a ticket and was told they found the issue but it won't be fixed until mid November so until the upgrade happens you will continue to get slowdowns durning the peak hours.

SimplePanda
BSD
Premium Member
join:2003-09-22
Montreal, QC

SimplePanda

Premium Member

I don't think it's rCable specifically; it looks like a transit issue so it'd be everyone.
bh3
bh3
join:2006-06-12
Gloucester, ON

bh3 to Menos

Member

to Menos
Forgot to mention it's not just WoW it's just about everything cs:s, cs:go and tf2. My wife actually turns off the wifi at night because cellular seems faster for her durning peak hours. Also check this thread »[Cable] Slow speeds
monsoon66
join:2007-01-13
Toronto, ON

monsoon66 to Menos

Member

to Menos
My pings for CS:GO and TF2 tend to be more than 50ms higher than usual lately during the evenings.
RattyStaff
join:2007-10-28
Canada

RattyStaff to Menos

Member

to Menos
Yup, I haven't been able to do any gaming as of late even during the day over the weekend. My ping is consistently at 50+ms and huge lag spikes when I'm playing on the XBox One.
bh3
bh3
join:2006-06-12
Gloucester, ON

bh3

Member

During the day Weekends can be considered as peak hours as most people are off during the weekend.
RattyStaff
join:2007-10-28
Canada

RattyStaff

Member

I understand that. I've been getting 50ms ping on speedtest even on off hours making gaming virtually impossible. I'll just have to wait for this mid-november fix.
stephaneR
join:2008-04-26
Montreal, QC

stephaneR to Menos

Member

to Menos
I have the same problem while playing Final Fantasy XIV and connecting to servers in Japan from Montreal.
The connection is chaotic from 19:30.
however, connecting to the servers in Montreal shows no issue.

I'm on DSL 15/1, everything is turned off ( no net activity except the game )
stephaneR

stephaneR

Member

BTW, the connection to Japan was always slow ( ping around 250ms ) but it was playable ( even with endgame raids ).
Now it is not.
I tried WTFast and it seems to be better.

digiwth
join:2012-09-21

digiwth to Menos

Member

to Menos
Unless you're explicitly connecting to the Japanese FFXIV servers, the North American servers are all hosted in the US.
Gami00
join:2010-03-11
Mississauga, ON

Gami00

Member

actually for FFXIV, The NA/EU servers are all in Montreal.
stephaneR
join:2008-04-26
Montreal, QC

stephaneR to digiwth

Member

to digiwth
I'm playing on a Japan realm / server on purpose.
Menos
join:2011-01-27

Menos

Member

This is getting ridiculous. 500+world ms today.

Toastertech
Premium Member
join:2003-01-05
Canada

Toastertech

Premium Member

I was happy that the last few days it has been averaging 250-300 here, last week I was spiking to 3400 and averaging about 900, we are on Tek via Cogeco.
monsoon66
join:2007-01-13
Toronto, ON

1 edit

monsoon66 to Menos

Member

to Menos
I'm getting pings over 100ms on every CS server I try tonight.

Usher
@135.23.138.x

Usher

Anon

Same here.

Has anyone opened a ticket with TS about this?

hw
@198.84.207.x

hw to monsoon66

Anon

to monsoon66
My pings are about 130ms tonight. Speeds are maxing out at 12Mbps (I'm paying for 35Mbps). Fallowfield POI.
dra6o0n
join:2011-08-15
Mississauga, ON

2 edits

dra6o0n to Menos

Member

to Menos
If you carefully take a look at the backbone map in Canada, you'll notice we don't have any solid connection between Michigan to Ontario, and we seem to route around the Detroit and Windsor area to New York or Boston.

Also, Canada seems to be using 45Mbps lines across the country still, so our packets are delayed even further.

»maps.level3.com/default/ ··· G6_nF_uM

Its a interactive map, pretty much shows a BIG gaping hole between toronto to windsor.

This is why I have a huge issue connecting to a friend's computer in Michigan from Ontario, but oddly he can ping me at a much lower latency.

erfans
join:2008-10-10
Canada

erfans to Menos

Member

to Menos
I've been getting ridiculous pings lately. Between 150 to 250. I guess it's not just me.
FatalX
join:2014-06-01

FatalX to Menos

Member

to Menos
With the wow launch I'm sure a number of our hops to get to their servers are getting saturated these days, especially 7-11 every night.
Menos
join:2011-01-27

Menos

Member

Tracing route to 63.240.104.93 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 9 ms 10.126.96.1
3 12 ms 27 ms 14 ms 66.185.91.29
4 18 ms 14 ms 15 ms 69.63.251.190
5 30 ms 12 ms 46 ms ae1_2120-bdr04-tor.teksavvy.com [69.196.136.68]

6 15 ms 13 ms 12 ms ix-0-0-2-0.tcore1.TNK-Toronto.as6453.net [64.86.
33.21]
7 * * * Request timed out.
8 36 ms 30 ms 27 ms if-8-2.tcore1.CT8-Chicago.as6453.net [66.110.48.
2]
9 26 ms 26 ms 24 ms if-22-2.tcore2.CT8-Chicago.as6453.net [64.86.79.
1]
10 46 ms 45 ms 59 ms 64.86.79.42
11 61 ms 47 ms 51 ms cr2.cgcil.ip.att.net [12.122.132.198]
12 52 ms 55 ms 52 ms cr1.n54ny.ip.att.net [12.122.1.1]
13 63 ms 50 ms 48 ms gar1.nw2nj.ip.att.net [12.122.131.81]
14 48 ms 62 ms 52 ms 12-122-254-210.attens.net [12.122.254.210]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

This does not appear to be a problem with blizzard servers.
geokilla
join:2010-10-04
North York, ON

geokilla

Member

It is a problem with Teksavvy, despite what they try to tell you otherwise. Otherwise, tons of people would be complaining.
mikee
join:2012-12-21
Gloucester, ON

mikee to Menos

Member

to Menos
my ping to the washington server has went over 50 all week, usually its in the low 20s on CSGO hope it will be fixed soon
easycompany
join:2014-03-12

easycompany

Member

+1 with latency problems.

In CSGO, my ping is usually around 50-60 ms. These past few days, it's been up to 150-180 ms.

Edit: I'm currently in Markham on rCable
DUDUDUDU
join:2014-04-20

DUDUDUDU to Menos

Member

to Menos
The WoW/HS issue has been going on for the past year, and it's for all blizzard games. There are times where everything is fine, and other time when everything unplayable.
bh3
bh3
join:2006-06-12
Gloucester, ON

bh3 to easycompany

Member

to easycompany
been happening here in Ottawa to on the cable side it's been happening for a few months now for me.
IDatGuyI
join:2005-01-31
Toronto, ON

IDatGuyI to easycompany

Member

to easycompany
same exact issue here...Im in west end Toronto

erfans
join:2008-10-10
Canada

erfans to Menos

Member

to Menos
So is anything being done about this?