ILpt4U Premium Member join:2006-11-12 Saint Louis, MO ARRIS TM822 Asus RT-N66
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ILpt4U
Premium Member
2014-Nov-10 6:32 pm
Gonna need more information to try and help you out
First, what make/model modem are you using? And what "Flavor" of U-Verse do you have (ADSL2+, VDSL2, BPON, GPON)?
Are you testing your speeds via a Wired Ethernet connection, or via WiFi? What website(s) were used to verify the speeds?
Was the service professionally installed? How long have you had the service vs how long the lower speeds have applied?
That, and also post a screenshot of the Broadband Statics page from the 192.168.1.254 modem GUI -- make sure we can see the sync rate information, max rates, error counters, etc |