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BritMan
join:2008-03-09
Red Bank, NJ

BritMan

Member

[Speed] Comcast UBEE modem upstream channel dropped?

Recently my internet speeds have got even slower.

Is this anything to do with it?




Downstream seems ok?




Any thoughts?

andyross
MVM
join:2003-05-04
Aurora, IL

andyross

MVM

[Speed] Re: Comcast UBEE modem upstream channel dropped?

Your upstream signals are maxed out.

telcodad
MVM
join:2011-09-16
Lincroft, NJ

telcodad to BritMan

MVM

to BritMan
Yes, as andyross See Profile said, your upstream levels are at the recommended maximum: »Comcast High Speed Internet FAQ »What should my Signal Levels be?

You need to see if you can find and remove some sources of excess loss in your system.

How is your modem connected to your line? If your line also feeds any set-top boxes for TV sets, then the line should first feed a high-quality 2-way splitter, with the line to your modem connected to one port, and the other port feeding the set-top boxes, which may be further fed from other separate splitter(s).

Otherwise, the high levels could be due to the use of a poor-quality splitter, bad cables or fittings/connections.

If all those are not the case, then you may want to request a tech visit to troubleshoot these levels.