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computerman2
Premium Member
join:2002-04-20
Trenton, MI

computerman2

Premium Member

Replacement Ultra TV Gateway No Battery Installed

Hi There all

Tech didn't install battery in this gateway when it was replaced? I got a spare one I recently ordered for the old gateway sitting here that may still work, would've thought Tech would've installed it after all the reboots, and updates and such. But that tech was in a hurry to go, as after he left discovered all our premium channels didn't work, CNN, History channel, and such. But got it working finally
Body Count
join:2010-09-11
Columbus, OH

Body Count

Member

If you don't have WOW phone service you don't need the battery. It's a backup to the phone service only so you can still call 911 if the power goes out.
computerman2
Premium Member
join:2002-04-20
Trenton, MI

computerman2

Premium Member

Do have Phone Service with WOW

meh
@96.27.69.x

meh

Anon

WOW does not require a battery to be installed unless the customer asks for one to be installed.
computerman2
Premium Member
join:2002-04-20
Trenton, MI

computerman2

Premium Member

oh ok, well that I didn't know that had to ask for one to be installed, ok will get one installed soon here, and should be good I think. As do need the phone working just in case 911 should be needed. One family member doesn't own a cell phone