| reply to JYoung
Re: LA a jewel? Well, I'm in the tiny Prestige Cable buyout and service SUCKS! There aren't enough IP addresses to go around, so my cablemodem reboots all the time...system resets to throw all the Kazaa users off. Whatever happened to "always connected." What a load of horseshit.
Customer service was better when small-town cable was run by small towns; but Adelphia got too big for her britches. Spread thin? You can't imagine how thin.
Just try calling tech support in Buffalo when it snows.
What a joke.
Hope and pray that Adelphia is fully broken up and that its bits and pieces are shared by the local big boys in your neighborhood. Service levels can only go up when they're non-existent. And, oh by the way, better get in writing what the speeds are on their broadband and have it tested before the installer leaves your house. |
