said by QCUser1:now Ooma says to call Monday as their "porting team" only works weekdays. amazing.
Actually, that may not be Ooma. Having seen how LNP mess ups are handled going between Bell/Rogers, it's entirely possible that it's the department at Videotron that they need to call which is closed on the weekend. What you're reporting is very much out of the norm for how a line port is supposed to be handled, and they need to call a specialized department which handles exceptions.
And no. Videotron doesn't do this to customers on purpose. Nor is Ooma a reseller. They're a completely independent operation.