said by Tplord18:It's tough and depressing, but it'll get better in time.
Why would you make that assumption? My service has always been horrid, and I don't foresee any change as imminent. I looked over all the public grant proposals I could find from Windstream, and none of them mentioned my area. Nonetheless, in order to apply for the grants, Windstream had to certify the area as one that had no competition and that it wouldn't be possible to upgrade without govt. assistance.
If you're basing your belief on something a tech. in Timbuktu told you just to pacify you and get you off the phone, I think you should reign in your enthusiasm - they've been telling me the same thing for years.