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toby
Troy Mcclure
join:2001-11-13
Seattle, WA

toby

Member

[Qwest] Service Troubleshooter - CL site

toby

1 edit

toby

Member

Click for full size
Enter the phone and zip numbers, takes you to this image.

Just about says it all for the CenturyLink website that has been broken in all areas for years, something they carried over from Qwest.

There is no excuse for how poor the CL support website is.

How sad.

LtnKreationz
Premium Member
join:2009-11-11
Mesa, AZ

LtnKreationz

Premium Member

It worked for me.
pokeefe0001
join:2014-10-31
Seattle, WA

pokeefe0001 to toby

Member

to toby
I feel uncomfortable asking "Is it plugged in" kind of questions, but have you tried clearing the cache on your browser? I've had trouble using that "Troubleshooter" function, but getting the page to work has not been one of them.

toby
Troy Mcclure
join:2001-11-13
Seattle, WA

toby

Member

It works on another line I tried.
Mine is a residential/business line, maybe that is it as they site doesn't have a good separation between residential and business lines.