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akebono
Anon
2015-Jan-1 2:18 pm
[MO] setting zimbra login to standard modeIn Preferences, I can't set the login client type for Zimbra to "standard". I get a message "an internal network error has occurred" or a "500 Internal Server Error". I want this to be a permanent change.
Working in "standard" is necessary, as email compose in "advanced" is broken in IE 11 and Chrome 39.
~akebono |
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iowaboy
Premium Member
join:2004-02-28
Fairfield, IA |
iowaboy
Premium Member
2015-Jan-2 12:28 am
more than likely that is a issue with Zimbra. I also use it and have to use Firefox when I open the email in it. |
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akebono
Anon
2015-Jan-2 7:46 am
That is not encouraging. If the #1 and #2 browsers don't work, but #3 does, it suggests that the Zimbra code base is not well tested.
It sounds like I need to use an email client like Thunderbird. |
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Netgear R6300 v2
ARRIS SB6180
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said by akebono :It sounds like I need to use an email client like Thunderbird. if you do, dont forget to log in to the web interface every few days to check the spam folder, since mediacom doesnt support IMAP you cant see/use that folder other than logging in to webmail (one reason i dont use mediacom mail for anything except things that require an ISP based email address) |
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 RyanThaDudeIndiana's No. 1 Zero
join:2004-01-24
Walkerton, IN |
Probably the #1 reason I don't use Mediacom's email anymore. |
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 MediacomChadMediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL |
to akebono
akebono, I know there is an issue with our email servers that is most likely causing the issues that you are having. We are working to resolve this issue, and it is expected to be resolved by the middle to the end of the coming week. |
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said by MediacomChad:akebono, I know there is an issue with our email servers that is most likely causing the issues that you are having. We are working to resolve this issue, and it is expected to be resolved by the middle to the end of the coming week. Since part of the service incorporates email as "service" and its not working 10 dollar credit should be given to every user on Mediacom. Pass that along up the chain. Called good faith service. |
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MediacomChadMediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL |
Stage3GT  , unfortunately, as the email is a complimentary feature with our internet service, we are unable to process any adjustments to accounts for this issue. We are working diligently to restore this service and expect to have it back up mid to late next week. |
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said by MediacomChad:Stage3GT , unfortunately, as the email is a complimentary feature with our internet service, we are unable to process any adjustments to accounts for this issue. We are working diligently to restore this service and expect to have it back up mid to late next week. I need to see in service agreement where this is a complimentary feature. Can you please point me in that direction? |
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MediacomChadMediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL |
You can view all terms of service by going to » mediacomcable.com/site/l ··· gal.html |
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1 edit |
I will re-read when I return. "With Mediacom’s always faster internet you’ll get a full suite of security tools and multiple email addresses included for free." I guess since email is free Mediacom not obligated to maintain it with the service? |
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to MediacomChad
Thank you for the timeline for repair. There are better options for Mediacom customers than Zimbra. I've switched over to using the Thunderbird email client. |
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MediacomChadMediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL |
You are welcome. If you have any other questions, please let me know here. |
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