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RonJohn63
join:2013-05-20
New Orleans, LA

RonJohn63 to jchambers28

Member

to jchambers28

Re: Rate increase (Yet again!)

In New Orleans, TV Starter (what I have) drops from $25 to $22, Internet essential rises from $47 to $49, Preferred (what I have) $63 to $65 and Premier $74 to $75.

Of course, in addition to the $3 drop in TV starter fee was the addition of a $3 Broadcast Surcharge.

I wonder if they're trying to show people what a-la-carte would look like?
ryanmcv
join:2001-10-14
Phoenix, AZ
Asus GT-AXE16000
Alcatel-Lucent G-010G-A

ryanmcv to chuckkk

Member

to chuckkk
The rate increases aren't too bad in Phoenix, but unwelcome nonetheless.
quote:
Essential will change from $46.99 to $48.99. Preferred will change
from $62.99 to $64.99. Premier will change from $73.99 to $74.99.
otacon9
join:2002-06-12
Phoenix, AZ

otacon9 to kboxvegas4

Member

to kboxvegas4
Service is worth whatever someone is willing to pay for it.

Shrapnel64
Premium Member
join:2001-01-24
VA, USA

Shrapnel64 to RonJohn63

Premium Member

to RonJohn63
said by RonJohn63:

In New Orleans, TV Starter (what I have) drops from $25 to $22, Internet essential rises from $47 to $49, Preferred (what I have) $63 to $65 and Premier $74 to $75.

Of course, in addition to the $3 drop in TV starter fee was the addition of a $3 Broadcast Surcharge.

I wonder if they're trying to show people what a-la-carte would look like?

The answer to this question is no. There was a news article on FierceCable that explains why the fee was separated from the overall cost of service.

»www.fiercecable.com/stor ··· 15-01-27

Beth Weiss, spokeswoman from Cox explains (excerpt from the article):

"This is not a rate increase. The broadcast surcharge will not change the total amount on the bill for existing customers. The bills now will simply include a broadcast surcharge line item to keep customers better informed of the costs associated with the delivery of broadcast television. ... This line item will just reflect a portion of the costs associated with the delivery of broadcast television to customers."

In other words, by separating the fee from outside of the normal "TV Starter" pricing, they're able to increase the "line item" at any point in time without affecting the "TV Starter" plan.

While it may not change the total amount on the bill for us today, you can bet later on this year it will change, and continue to change on a yearly basis (my bet is the line item goes higher and higher as broadcasters begin to demand more money).
smk11
join:2014-11-12

1 recommendation

smk11 to otacon9

Member

to otacon9
said by otacon9:

Service is worth whatever someone is willing to pay for it.

That doesn't work with natural monopolies. Internet service today is almost as necessary as other utilities.

Someguy
@cox.net

Someguy

Anon

If Wheeler reclassifies the internet as Title II we should get some better options, with companies registered as broadband providers getting access to utility poles and other infrastructure to facilitate rollouts - Google Fiber included. Which of course is the exact opposite of what Broadband for America is claiming, since it threatens the monopoly of the big telecoms and ISP's behind it.
DarkFlow
join:2011-09-04
Lakeside, CA
ARRIS SB8200
Asus RT-AX58

DarkFlow to Termites

Member

to Termites
said by Termites :

no one Believed me when i said they will be a rate increase LOLOL..

there's no such thing as a "FREE UPGRADE IN SPEED"

no one would listen

i have disconnected my Cox tv because of this mess currently i have premium internet,i will be Downgrading to Preferred. $12.00 Cheaper if it Keeps up i will Disconnect them and go with 12/1 LIFELOCK PRICE. wind-stream.
.i live in the Middle Georgia area Close to Chuckkk/ Coxstarter tv $26-27.99 not worth it. directv locals same thing $6...Dont tell me its not $26 i have the bill and can easily post it.

What? I'm pretty sure everyone knew this was coming. They've done this every time a upgrade has come up like clockwork. Speed increase comes, 3 months later you get a price increase. Now go away.
The Saguaro
join:2002-05-18
Tucson, AZ

The Saguaro

Member

Can we pay you to switch now?
DarkFlow
join:2011-09-04
Lakeside, CA

DarkFlow

Member

said by The Saguaro:

Can we pay you to switch now?

I'll chip in. Anything to shut him up.

Termites
@cox.net

1 recommendation

Termites

Anon

said by DarkFlow:

said by The Saguaro:

Can we pay you to switch now?

I'll chip in. Anything to shut him up.

Just stating the facts and the increase in costs thats not Justified.many in here even said watch Price increase nothing free me Included.
smk11
join:2014-11-12

smk11 to jchambers28

Member

to jchambers28
said by jchambers28:

This is Bull shit.

Starter will change from $32.99 to $34.99. Essential will change
from $48.99 to $51.99. Preferred will change from $62.99 to $66.99.
Premier will change from $73.99 to $77.99.

"we are making the following changes to our service rates
effective January 8, 2015. These changes will be reflected on this bill statement..."

12 month retention was $52.99 -> $56.99 preferred

I still haven't gotten rate jacked. Is cox incompetent or have I complained enough that the "loyalty" department is proactive?
davidhoffman
Premium Member
join:2009-11-19
Warner Robins, GA

davidhoffman to RonJohn63

Premium Member

to RonJohn63
They might be hoping for a return of must carry at no charge.
nonymous (banned)
join:2003-09-08
Glendale, AZ

nonymous (banned) to chuckkk

Member

to chuckkk
More cash for the same?
ajwees41
Premium Member
join:2002-05-10
Omaha, NE

ajwees41 to chuckkk

Premium Member

to chuckkk
so what will they do when gigablast goes live if the price is is the same as premiere if you have multi cox services?

Fdatacaps
@internetaccess.com

Fdatacaps

Anon

i just got my new bill, they upped my bill $6 to $72.99. All I have is premier Internet. Looks like the hit to their legacy video subscriptions is taking its toll.

In the past I have to call and threaten to switch to ATT, but that's getting old.

Is their a better way to get and KEEP the price down?
bchandler02
join:2011-07-08
Oklahoma City, OK

bchandler02

Member

How much luck do you have with doing this (threatening to go to ATT)? I haven't had any promos in years, and I'm at 77.99, which is getting insane. Sadly they are my only option - ATT Max DSL at my house is 6MB - a joke.
davidhoffman
Premium Member
join:2009-11-19
Warner Robins, GA

davidhoffman to Fdatacaps

Premium Member

to Fdatacaps
Carry out your threat. Switch to AT&T. Or switch down to Cox Preferred. The problem is that most of the retention specialists at Cox know that AT&T costs more per Mbps. 100 Mbps down for $73 vs 6 Mbps down for $60?
smk11
join:2014-11-12

smk11

Member

said by davidhoffman:

Carry out your threat. Switch to AT&T. Or switch down to Cox Preferred. The problem is that most of the retention specialists at Cox know that AT&T costs more per Mbps. 100 Mbps down for $73 vs 6 Mbps down for $60?

$30 + $7 box fee for 6Mbps for ATT.
davidhoffman
Premium Member
join:2009-11-19
Warner Robins, GA

davidhoffman

Premium Member

That must be an introductory offer.
Maltz
join:2011-01-08
Fayetteville, AR
Calix 844G
Netgate SG-2100
Ubiquiti U6-LR

Maltz to smk11

Member

to smk11
said by smk11:

said by davidhoffman:

Carry out your threat. Switch to AT&T. Or switch down to Cox Preferred. The problem is that most of the retention specialists at Cox know that AT&T costs more per Mbps. 100 Mbps down for $73 vs 6 Mbps down for $60?

$30 + $7 box fee for 6Mbps for ATT.

Even so,

AT&T = $30 for 6Mb = $5.00/Mb
Cox = $73 for 100Mb = $0.73/Mb

You can pay less overall with AT&T, which is fine if that's your priority. Or you can get much higher speeds (and better value) from Cox, if that's your priority. Just choose accordingly.
ajwees41
Premium Member
join:2002-05-10
Omaha, NE

ajwees41 to RonJohn63

Premium Member

to RonJohn63
the broadcast fee is most likely to show customers that they are charginging for the over the channels, so when the broadcasters raise the rates and cox rises that one fee users now who to bame for the increase.

Majestik
World Traveler
Premium Member
join:2001-05-11
Tulsa, OK

Majestik to smk11

Premium Member

to smk11
said by smk11:

said by otacon9:

Service is worth whatever someone is willing to pay for it.

That doesn't work with natural monopolies. Internet service today is almost as necessary as other utilities.

For me Internet service is necessary but I'm not willing to pay $184.55/mo... That's almost five times what I am paying and more than my entire monthly household utility bill.
It's not worth that much.
smk11
join:2014-11-12

smk11 to chuckkk

Member

to chuckkk
Cox offered:

Preferred $53 12 months
Premier $59 24 months (no contract either)

Took the preferred since it's overkill already but you can also drop down to Starter and do the $5 tier upgrade for 6 months for those that can't get these. 4/27 for the 6 month tier upgrade expiration if available for your area.

Fdatacaps
@softlayer.com

Fdatacaps to chuckkk

Anon

to chuckkk
I just went to pay my bill, I only have premier internet access, they increased my rates $6 a month to $72.99

Any way to get around this additional cost? I am tired of threatening to switch to ATT every 6 months when they increase the rates.
smk11
join:2014-11-12

smk11

Member

said by Fdatacaps :

I just went to pay my bill, I only have premier internet access, they increased my rates $6 a month to $72.99

Any way to get around this additional cost? I am tired of threatening to switch to ATT every 6 months when they increase the rates.

If you've been a customer a while you should get 12 month retention rates. Premier is the highest tier so it will also be that expensive. Downgrade to preferred tier and do that $5 tier upgrade if you area has it. That will at least help for 6 months.

Fdatacaps
@softlayer.com

Fdatacaps

Anon

said by smk11:

said by Fdatacaps :

I just went to pay my bill, I only have premier internet access, they increased my rates $6 a month to $72.99

Any way to get around this additional cost? I am tired of threatening to switch to ATT every 6 months when they increase the rates.

If you've been a customer a while you should get 12 month retention rates. Premier is the highest tier so it will also be that expensive. Downgrade to preferred tier and do that $5 tier upgrade if you area has it. That will at least help for 6 months.

I've been a customer for over 5 years, she said I am already getting a $5 discount. So I would need to call back, downgrade to preferred (for how long?) and then upgrade back again to premier for only an additional $5?
ajwees41
Premium Member
join:2002-05-10
Omaha, NE

ajwees41 to Fdatacaps

Premium Member

to Fdatacaps
that's still cheaper than Omaha $77.99
Expand your moderator at work
smokozuna
join:2008-04-11
Las Vegas, NV

smokozuna to chuckkk

Member

to chuckkk

Re: Rate increase (Yet again!)

ive been with cox over 20 years. spoke to retention's months ago and pay approx $50 a month for preferred and cancelled all other services. installed an RCA ANT751 antenna and between that hulu plus and netflix have never looked back.
smk11
join:2014-11-12

smk11 to Fdatacaps

Member

to Fdatacaps
said by Fdatacaps :

..
I've been a customer for over 5 years, she said I am already getting a $5 discount. So I would need to call back, downgrade to preferred (for how long?) and then upgrade back again to premier for only an additional $5?

See if that promo is available. You should be able to downgrade a tier and then sign up for the promo right after. Tell the retention/loyalty department that is what you are doing.

You can't stack promos normally and must wait for one to expire. Cox may require 1-2 months at full price before they will budge sometimes as that has happened to me before.