dave12 join:2015-01-02 Chicago, IL 1 edit |
dave12
Member
2015-Jan-2 11:50 pm
RCN New BYOM Arris CM820A - Speed issueHello,
Wanted to avoid the rental charge. Did a speed test earlier in the evening with the RCN Cisco DPC3010 and saw >60Mbps down. After the Arris was provisioned, I'm seeing only ~7Mbps down. Uploads are now ~15Mbps. Pre-testing was done through my router, post-testing was done both through my router and direct to the modem.
Called in to support, and they believe it all looks good. Would appreciate a review to ensure modem is provisioned correctly, firmware current, etc, before returning the Arris.
Encrypted MAC: 7c449ea6433af40707fcc9432c395576aadf6962 Transmit Power: 4.58dBmV Forward Power: 7dBmV Forward SNR: 37.9dB
Thanks and happy holidays! |