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exocet_cm
Writing
Premium Member
join:2003-03-23
Brooklyn, NY

exocet_cm

Premium Member

[LA] Lots O' Packet Loss

Lots of packet loss leaving my modem to the first hop on the Cox network. Anything I need to do or just call it in to support?

Here are some clues: it only happens after it rains ( ) and it only started happening after the last truck rolled out here and replaced the coax compression on the line.

Hard Harry7
join:2010-10-19
Narragansett, RI

Hard Harry7

Member

What are your signal levels? Do they change when it rains?

If it is related to the compression connector, you would probably need a tech to fix it, but at least you can narrow down the type of problem.

exocet_cm
Writing
Premium Member
join:2003-03-23
Brooklyn, NY

exocet_cm

Premium Member

Click for full size
Signal levels are good. Upload -1/+1 DB, download 39 DB.
The first picture is to the first hop past the modem on Cox's network to 4.2.2.1.
The second picture is to the gateway on the local network.

Tonight the problem is so bad I'm posting from a Verizon hotspot.

exo_on_VZ
@70.196.131.x

exo_on_VZ

Anon

Me on Verizon. Couldn't even post from Cox's network. (I signed out of my account so it would show the public anon IP).