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skruje
join:2013-06-25
Montreal, QC

skruje

Member

Battery backup on nodes

Is it normal that a cable node in Quebec is not on battery backup for power outages? I had a power failure last night and while my modem/router were up (UPS), I had no sync. I live in a highrise and I think the node is in the building. I thought this was a given because the Arris boxes have battery backup for VoIP.
btech805
join:2013-08-01
Canada

btech805

Member

Not every node is backed up. Quite a few of our VDSL nodes aren't backed up. It could also have been that no one has checked the battery status in quite sometime.

Baroness
join:2013-11-19
Canada

Baroness to skruje

Member

to skruje
If there was a power outage higher on the network, you could have had a backup in the building and still have no sync.