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cwallace
join:2015-01-22
Santa Rosa, CA

cwallace

Member

Help with AST Assistant!

Looking for a little help getting AST up and running.
IT doesn't want to log into my FreePBX/Elastix box
Instructions are a bit vague.
I'm new to IP phones... but getting better!
Cw
RonR
join:2003-10-10
Ash Flat, AR

RonR

Member

AST Assistant hasn't been updated in nearly 6 years and appears to have never been mentioned on this forum. Asterisk and FreePBX have gone through monumental changes in that time. I wouldn't hold out much hope for any help.
cwallace
join:2015-01-22
Santa Rosa, CA

cwallace

Member

Any suggestions on software that will give us some desktop features for our IP phones?
Caller ID popups and call logs/lists including all caller id info is what we are looking for.

Hey I was using PhoneBot until now, and that wasn't updated since about 2004 and it works great... but can't work beyond WinXP.

Cw
RonR
join:2003-10-10
Ash Flat, AR

RonR

Member

Don't your IP phones display CallerID on their screens on incoming calls?

FreePBX displays Call Detail Records which are fairly descriptive.
cwallace
join:2015-01-22
Santa Rosa, CA

cwallace

Member

Yes, Astrix/Elastix has most of those features... but I am looking for a PC based app with a better interface. The caller ID popup is nice for PC/Workstations away from a phone.
Also, the call logs only have the numeric caller id info, not the complete name of the caller.

Cw
RonR
join:2003-10-10
Ash Flat, AR

RonR

Member

I'm not familiar with Elastix, but PBX-In-A-Flash (PIAF) includes OpenCNAM that gives me CallerID name which shows up on the phones and in the CDR's. OpenCNAM is free for up to 60 lookups per hour.
cwallace
join:2015-01-22
Santa Rosa, CA

cwallace

Member

Got AST up and running!!!!
A bit of confusion regarding login credentials.

It's ok... will keep looking for something better
Would like to check and listen voicemail outside of Elastix and the phones
on a PC interface