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neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

Having to pay to move services?

Well, my sister was moving from NSB to Edgewater. So she had to move her services. Well, first off her appointment was from 12-2... then she gets a call to say that they will be there between 2 and 4...

So they get there, and when everything is said and done, she has to pay $140. The reason she was given (and this is secondhand info) "You're box is old and outdated, so we have to replace it."

Something don't sound right... She's gonna call on Monday to find out what's up, but that don't seem right. Her last move, she had to pay over $100 to BHN.

Am I missing something here?

kdwycha
join:2003-01-30
Ruskin, FL

kdwycha

Member

I have moved 3 times since 2011 and had BHN and was never charged for a move. That sounds really weird.

neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

It does... Like I said, she is going to call in on Monday to find out what's up... if she doesn't, or she gets the run around, I'm going to invoke the pitchfork and get Gary out of the savannah...
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to neonhomer

Premium Member

to neonhomer
She's paying for her first months services....they didn't do a transfer they did a disconnect and then established new service. It should have been a transfer of services.

neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

So, should she be refunded the money, or is that too late now?
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

Too late now and it will apply to her first months service anyway instead of just getting a bill for it. It is possible that where she moved made a transfer impossible...without reviewing everything I cannot say.

neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

I don't see how moving one town away makes a transfer impossible..... it's all BHN
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

It is different from a billing perspective....

neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

"On second thought, I do not wish to post... take me back..."
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to neonhomer

Premium Member

to neonhomer
Back where? I'm out of sharpies at the moment....

neonhomer
Dearborn 5-2750
Premium Member
join:2004-01-27
Edgewater, FL

neonhomer

Premium Member

When you used to post, if you changed your mind there was a link that said something like that....

As for the Sharpies... I'm thinking about attaching one of those Glade Plug in Refills to the modem....
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

Well that would certainly give you more choices....