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RyanThaDude
Indiana's No. 1 Zero
join:2004-01-24
Walkerton, IN

RyanThaDude

Member

Issues with Mediafire with Mediacom

It appears I'm having issues with Mediacom and the Mediafire cloud service. For a while I thought I was having issues connecting to it and uploading and blamed it on them. But this is not the case and I'm either putting blame on either Mediacom or Comcast, since that's the backbone used to connect. While connecting via a VPN, Mediafire has absolutely no issues. However without the VPN, it's incomplete or timeouts.

Here's a trace on Mediacom:
traceroute to www.mediafire.com (205.196.120.8), 30 hops max, 38 byte packets
 1  *  *  *
 2  172.30.93.33 (172.30.93.33)  16.311 ms  12.430 ms  15.972 ms
 3  172.30.35.69 (172.30.35.69)  15.465 ms  13.952 ms  19.739 ms
 4  be-10-407-pe01.111eighthave.ny.ibone.comcast.net (75.149.231.249)  25.616 ms  39.823 ms  26.843 ms
 5  he-2-13-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.88.137)  28.877 ms  he-2-12-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.88.133)  59.115 ms  he-6-8-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.88.129)  33.437 ms
 6  he-1-11-0-0-cr01.denver.co.ibone.comcast.net (68.86.86.186)  52.658 ms  54.776 ms  47.519 ms
 7  be-10717-cr02.denver.co.ibone.comcast.net (68.86.84.226)  50.889 ms  54.906 ms  51.685 ms
 8  be-11317-cr01.dallas.tx.ibone.comcast.net (68.86.84.229)  52.487 ms  49.898 ms  51.737 ms
 9  pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.net (68.86.86.154)  56.264 ms  48.405 ms  51.466 ms
10  *  *  *
11  *  *  *
 

I'm probably sure this is happening to other sites (Youtube, for example), but haven't tested. Can anyone else confirm this? And MediacomChad See Profile, can you look into this, please?

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

RyanThaDude See Profile, it looks as though you were working with the Moderators on the Support Forum about this issue as well, and they were working with our Tier 2 group. If you have any other questions, let me know.