Sorry if this is a 'dumb' question, but are T3 timeouts, brief loss of connectivity and dropping downstream SNR related to arctic temperatures? Right now it's about -5F (windchills are about -21F). It's been that cold for a couple of days and my downstream SNR keeps dropping. This morning - T3s and loss of connectivity.
Called Comcast: "James" refused to look at my node; refused to tell me my upstream SNR (ughh) BUT he was determined I needed a new modem, lol. Internet came back on. Below are my stats.
Thanks in advance. I really don't fancy a service call. Now IF I need to buy a modem (leasing the Arris 760), would someone please point me to a link here for a good one? By "good", I mean Comcast-approved AND one not likely to incur lease fees. My connection is wired and old PC isn't set up for wifi.