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chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

Tivo Roamio Plus using Moca w/ Cisco Turner on BH central Fla

Just got new tivo roamio plus with a mini. Trying to connect the mini using MOCA. Problem is with Cisco tuner it doesn't work. Take Turner out it works, but I lose switched channels like FXX.

I have tech coming in morning, but most seemed confused with the setup and why it works w/o tuner. Anything I should urgent or point out to help tech get it all fixed?

Thanks!
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

I can fix it now...

Get with me in Direct and ....
Please provide the following information:

Modem CM MAC
Cable Card MAC
Host ID
Cable Card ID
Tuning Adapter RF MAC (not eMAC)

chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

I can def do that. Modem CM Mac is the Mac of modem Correct? I am on road now but can DM as soon as back at House. Thanks!
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to chaosad

Premium Member

to chaosad
Yep that is correct... I will be here so take your time.

chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

How do I get Mac off tuner? Everything else should be easy
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

There is a sticker on the TA with two macs.... RF MAC and EMAC -all I need is the RF MAC

chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

Sent DM with info...please let me know if you need anything else
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to chaosad

Premium Member

to chaosad
Please post here »/fo ··· sedirect
BHNtechXpert

BHNtechXpert to chaosad

Premium Member

to chaosad
As soon as I get your direct post at the link I just shared I can fix this...should take no more than 5 minutes.
BHNtechXpert

BHNtechXpert to chaosad

Premium Member

to chaosad
The modem MAC you provided in IM is invalid however. Go over to your cable modem and grab the CM MAC from there and post it here --> »/fo ··· sedirect

chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

Thanks! I corrected MAC and posted in the direct forms
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to chaosad

Premium Member

to chaosad
Got it and you should be good to go now....just waiting on confirmation from you

chaosad
join:2014-01-08
Oviedo, FL

chaosad

Member

i will check
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to chaosad

Premium Member

to chaosad
Follow my instructions first in your direct thread....important first step....
BHNtechXpert

1 recommendation

BHNtechXpert to chaosad

Premium Member

to chaosad
All better now