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Michael_D
join:2013-02-17
Indianapolis, IN

Michael_D to PortableTech

Member

to PortableTech

Re: I just got a $15 increase notice

said by PortableTech:

As far as I know it is just a bundle deal.

Enjoy the surprise when your rates suddenly "go back to normal".

Bright House promotions are shady business practices and they deceive way too many people.

DCELL
CC/Nature Coast
join:2010-06-17
Inglis, FL

DCELL

Member

said by Michael_D:

said by PortableTech:

As far as I know it is just a bundle deal.

Enjoy the surprise when your rates suddenly "go back to normal".

Bright House promotions are shady business practices and they deceive way too many people.

I wouldn't call them shady. When your promotion is up, you can probably contact them and get a new promo. Granted, they don't tell you when your promo is about to expire... That would be a nice touch on the bill, i.e.: "Your promotion bundle pricing expires on ***/in ** billing cycles."
kmdean
join:2012-06-22
Orlando, FL

kmdean

Member

Actually they have started notifying you when a promotion is expiring. I got a whole separate letter about mine a few months back. It wasn't on the bill itself.

DCELL
CC/Nature Coast
join:2010-06-17
Inglis, FL

DCELL

Member

said by kmdean:

Actually they have started notifying you when a promotion is expiring. I got a whole separate letter about mine a few months back. It wasn't on the bill itself.

NICE. I didn't know that...

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech

Premium Member

How long do promotions usually last?

StephenRC
join:2013-11-02
Satellite Beach, FL

StephenRC

Member

From what I've seen: up to two years. You need to read the fine print where they state the time and all the extra asterisk fees and taxes that are added on.
gatorbait
join:2013-04-10

gatorbait to Randalllind

Member

to Randalllind
what I don't understand is why BHN (and other cable services probably to be fair) aren't being more competitive with the rates. We are eventually, I hope, moving away from this cable service and going to an internet ala-carte service. And how they think $200 a month is reasonable is just nuts. Not sure why they aren't trying to stay in the game more.

DCELL
CC/Nature Coast
join:2010-06-17
Inglis, FL

DCELL to Randalllind

Member

to Randalllind
Just wait 'till our internet service goes down hill if the FCC has it's way...
allowiches
join:2012-04-01
Palm Coast, FL

allowiches

Member

If???

DCELL
CC/Nature Coast
join:2010-06-17
Inglis, FL

DCELL

Member

said by allowiches:

If???

I hope it's still IF...

gigahurtz
Premium Member
join:2001-10-20
USA

gigahurtz to DCELL

Premium Member

to DCELL
Riiiiight.
ganjero
join:2014-12-28
Clearwater, FL

ganjero to PortableTech

Member

to PortableTech
That is a good promo. I am paying almost that just for internet and one AP. I kept my OTA antenna because it was going to put me near $180 to get the same services as you.
jcarerra
join:2007-06-13
Satellite Beach, FL

jcarerra to DCELL

Member

to DCELL
said by DCELL:

Just wait 'till our internet service goes down hill if the FCC has it's way...

That's gonna happen along with significant price increases. There is nobody in DC with the guts to stop him, He can literally do anything he wants.

BillyZoom
join:2008-05-15
Daytona Beach, FL

1 recommendation

BillyZoom to gatorbait

Member

to gatorbait
said by gatorbait:

what I don't understand is why BHN (and other cable services probably to be fair) aren't being more competitive with the rates. We are eventually, I hope, moving away from this cable service and going to an internet ala-carte service. And how they think $200 a month is reasonable is just nuts. Not sure why they aren't trying to stay in the game more.

cuz the Kardashians just signed a 4 season deal for $100 million (minus Brucey, he's getting his own show/deal) and we all have to pay for this 'Reality' crap...

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech to ganjero

Premium Member

to ganjero
said by ganjero:

That is a good promo. I am paying almost that just for internet and one AP. I kept my OTA antenna because it was going to put me near $180 to get the same services as you.

Just to ensure we are comparing apples to apples here, I have the one cable card as I use a Tivo 6 tuner Roamio with two Tivo Minis. This allows me to use 3 TVs, with only one cable card thus keeping my cost down. It is a shame I can not give them back that one receiver to get that savings, but if I do, the whole package apparently falls apart so I just keep it in the closet.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

said by PortableTech:

It is a shame I can not give them back that one receiver to get that savings, but if I do, the whole package apparently falls apart so I just keep it in the closet.

That is NOT correct unless that box is a DVR and the package is tied to the DVR which would mean an old promotion anyway in need of a revamp. Your cable card is a direct box replacement otherwise and if you are told otherwise I want to know about it so I can get it fixed.

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech

Premium Member

said by BHNtechXpert:

said by PortableTech:

It is a shame I can not give them back that one receiver to get that savings, but if I do, the whole package apparently falls apart so I just keep it in the closet.

That is NOT correct unless that box is a DVR and the package is tied to the DVR which would mean an old promotion anyway in need of a revamp. Your cable card is a direct box replacement otherwise and if you are told otherwise I want to know about it so I can get it fixed.

You know, I am not certain, I will check and see what model it is. It has never been plugged in and I never used it.
PortableTech

PortableTech to BHNtechXpert

Premium Member

to BHNtechXpert
said by BHNtechXpert:

said by PortableTech:

It is a shame I can not give them back that one receiver to get that savings, but if I do, the whole package apparently falls apart so I just keep it in the closet.

That is NOT correct unless that box is a DVR and the package is tied to the DVR which would mean an old promotion anyway in need of a revamp. Your cable card is a direct box replacement otherwise and if you are told otherwise I want to know about it so I can get it fixed.

It is an Explorer 4250 HDC
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

That is a box and it can go back without breaking your promotion.

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech

Premium Member

said by BHNtechXpert:

That is a box and it can go back without breaking your promotion.

I will inquire again. I had asked about it in trying to get my bill down a few times on the phone and was always told it would break my promotion.

I will gave to check which one they made us take for my Mother in Law as well as she has the same setup minus the two Tivo Minis, but again, she was told she had to take it to get the promo.

I will try and followup this weekend and let you know the result.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

said by PortableTech:

said by BHNtechXpert:

That is a box and it can go back without breaking your promotion.

I will inquire again. I had asked about it in trying to get my bill down a few times on the phone and was always told it would break my promotion.

I will gave to check which one they made us take for my Mother in Law as well as she has the same setup minus the two Tivo Minis, but again, she was told she had to take it to get the promo.

I will try and followup this weekend and let you know the result.

Get with me the minute it happens either way please...

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech

Premium Member

said by BHNtechXpert:

said by PortableTech:

said by BHNtechXpert:

That is a box and it can go back without breaking your promotion.

I will inquire again. I had asked about it in trying to get my bill down a few times on the phone and was always told it would break my promotion.

I will gave to check which one they made us take for my Mother in Law as well as she has the same setup minus the two Tivo Minis, but again, she was told she had to take it to get the promo.

I will try and followup this weekend and let you know the result.

Get with me the minute it happens either way please...

Decided to hop on chat while I was working on another project to see what I would be told. I was told that due to a recent change that took place this month I can now turn in the cable box and just use the cable card, but prior to this month, the package required a cable box and a cable card alone was not acceptable. I can send you the chat in private if you wish.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

said by PortableTech:

Decided to hop on chat while I was working on another project to see what I would be told. I was told that due to a recent change that took place this month I can now turn in the cable box and just use the cable card, but prior to this month, the package required a cable box and a cable card alone was not acceptable. I can send you the chat in private if you wish.

LOL yes please... it isn't a recent change its been that way for years.

PortableTech
Premium Member
join:2010-10-05
Rockledge, FL

PortableTech

Premium Member

said by BHNtechXpert:

said by PortableTech:

Decided to hop on chat while I was working on another project to see what I would be told. I was told that due to a recent change that took place this month I can now turn in the cable box and just use the cable card, but prior to this month, the package required a cable box and a cable card alone was not acceptable. I can send you the chat in private if you wish.

LOL yes please... it isn't a recent change its been that way for years.

As requested, posted in Direct.
JumboTech
join:2013-08-17
Clermont, FL

JumboTech

Member

Gary just took care of a similar situation for me (thank goodness).
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to Randalllind

Premium Member

to Randalllind
Yep I'll get it straightened out....

Flashfox
Eco-Text -- Why print E-mails?
join:2003-10-01
Carlsbad, CA

2 edits

Flashfox to Randalllind

Member

to Randalllind
Here is mine. Can it be lower???

Current Monthly Services:
The following are charges for your monthly service from Feb 07 - Mar 06
Bundled Services: 134.05 (Premier TV Service, Standard Internet, Phone)

HD Pass 6.00
Sports Pass 10.00 (I only want The Tennis Channel but...)
HD DVR Box 8.00
HD Box 8.00
1 HD Box 8.00 (I have 1x HD-DVR & 2x HD boxes)
HD DVR Service 11.95 (I don't need HD-DVR so I could save $11.95 and switch to a regular HD box)
Digital Adapter 2.00 (For one TV in the guest room)
Lightning 150 Internet 50.00
Modem 4.00

Subtotal 242.00

Other Surcharges, Fees and Adjustments
Regional Sports Network Fee (02/07) 1.00

Other Surcharges, Fees and Adjustments:

Regional Sports Network Fee (02/07) 1.00
Subtotal 1.00
Governmental Taxes, Surcharges and Fees
Federal Regulatory User Fee 0.08
State Sales Tax 1.95
State Telecom Relay System 0.11
Fed Interstate Telecom Provider Fee 0.04
Local Communications Service Tax 7.28
Fed Local Number Portability Fee 0.07
State Communications Service Tax 8.62
Federal Telecom Relay Services 0.13
Federal Universal Service Fund Fee 1.77
County 911 Fee 0.50

Total Fees: 21.55

Total bill 263.55

gigahurtz
Premium Member
join:2001-10-20
USA

gigahurtz

Premium Member

said by Flashfox:

Here is mine. Can it be lower???

Current Monthly Services:
The following are charges for your monthly service from Feb 07 - Mar 06
Bundled Services: 134.05 (Premier TV Service, Standard Internet, Phone)

HD Pass 6.00
Sports Pass 10.00 242.00

Other Surcharges, Fees and Adjustments
Regional Sports Network Fee (02/07) 1.00

Other Surcharges, Fees and Adjustments:

Regional Sports Network Fee (02/07) 1.00
Subtotal 1.00
Governmental Taxes, Surcharges and Fees
Federal Regulatory User Fee 0.08
State Sales Tax 1.95
State Telecom Relay System 0.11
Fed Interstate Telecom Provider Fee 0.04
Local Communications Service Tax 7.28
Fed Local Number Portability Fee 0.07
State Communications Service Tax 8.62
Federal Telecom Relay Services 0.13
Federal Universal Service Fund Fee 1.77
County 911 Fee 0.50

Total Fees: 21.55

Total bill --> 263.55

Something doesn't seem right. Why does Sports Pass say 10.00 242.00?

Flashfox
Eco-Text -- Why print E-mails?
join:2003-10-01
Carlsbad, CA

Flashfox

Member

Hmm... that's not what I though I posted.... I need to see what happened

gigahurtz
Premium Member
join:2001-10-20
USA

gigahurtz

Premium Member

said by Flashfox:

Hmm... that's not whst I posted. SP is $10 and the sub-total before the charges is $242

Something is missing in your post? It says bundle is $134.05, HD Pass is $6.00, Sports Pass is $10.00 and then subtotal is $242? You must have a lot of equipment but something is missing in there.