rebus9 join:2002-03-26 Tampa Bay |
rebus9
Member
2015-Feb-21 2:17 pm
March 2015 Price IncreaseI'm on paperless billing, so it's pure coincidence I even saw this. Feb 2015 statement announced the price of my internet-only service is going up by 11.4 percent starting next month.
So folks... that "free" speed boost we got wasn't free after all. It was on the leading edge of a price increase, probably strategically timed to soften the news. |
actions · 2015-Feb-21 2:17 pm · (locked) |
|
Gearshift159
Anon
2015-Feb-21 3:08 pm
Sure would like to see a BHN contributor comment on this......
I mean, if this Poster is correct, that really was a sneaky Backdoor move on the part of a Company who has for the most part been upfront with its customers. If this was a short time gift to soften the eventual increase, then when the Bump was pushed customers should have been notified a price Increase would be forthcoming and they could elect to decrease their service Level......That is what a "Hello Friend" company in my opinion would have done.
Now, if this increase is coming on the heels on a Promo expiring, then at least that makes this appearance look a little better, but still,a 11% increase....who out in the real world is getting a 11% increase in earnings...... |
actions · 2015-Feb-21 3:08 pm · (locked) |
|
to rebus9
What internet package do you have and what do you currently pay? |
actions · 2015-Feb-21 3:08 pm · (locked) |
rebus9 join:2002-03-26 Tampa Bay
1 recommendation |
to Gearshift159
said by Gearshift159 :Sure would like to see a BHN contributor comment on this...... He and I exchanged what I *thought* was a cordial conversation in IMs over the past couple of days. Today, he wrote, "...perhaps another provider would make you happier. Sorry to see you go" when I never even hinted about any desire to switch. I've always been pro-Brighthouse as far as their people go and my posting history demonstrates that, but the IM exchange this time left a real sour taste in my mouth. said by Gearshift159 :Now, if this increase is coming on the heels on a Promo expiring, then at least that makes this appearance look a little better, but still,a 11% increase....who out in the real world is getting a 11% increase in earnings...... No package expiration. I've had the same service continuously since early 2002, with the only changes being the occasional automatic speed bump like the one we got a few months ago. |
actions · 2015-Feb-21 3:25 pm · (locked) |
|
to rebus9
No change on my February statement for the Indianapolis market.
Standard Internet Service 54.00 Lightning 150 Internet 50.00 Total $104 |
actions · 2015-Feb-21 4:33 pm · (locked) |
jcarerra join:2007-06-13 Satellite Beach, FL |
What are we doing...???! $104 per month is $1,248 per year. For an internet connection. Even 150 tier. Still. And I guarantee you there are plus up taxes and fees on top of that. Have we lost our minds.
I point this at myself as well; I'm paying just under $2K a year, including TV and one VOIP phone line.
Then, one realizes that it is even more...how much must one earn to have $2000 left over after taxes to pay this. |
actions · 2015-Feb-21 5:21 pm · (locked) |
|
said by jcarerra:What are we doing...???! Unfortunately BHN (or Comcast, depending on clearly-drawn boundaries) have a legal monopoly in my market and there are no cable providers allowed to provide services. I don't waste my money on television services so there are no additional fees each month. |
actions · 2015-Feb-21 5:28 pm · (locked) |
|
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL
1 recommendation |
to rebus9
said by rebus9:I'm on paperless billing, so it's pure coincidence I even saw this. Feb 2015 statement announced the price of my internet-only service is going up by 11.4 percent starting next month.
So folks... that "free" speed boost we got wasn't free after all. It was on the leading edge of a price increase, probably strategically timed to soften the news. This is not correct. Internet pricing has not changed for 2015 UNLESS you were at Lite. |
actions · 2015-Feb-21 5:46 pm · (locked) |
BHNtechXpert |
to Gearshift159
said by Gearshift159 :Sure would like to see a BHN contributor comment on this......
I mean, if this Poster is correct, that really was a sneaky Backdoor move on the part of a Company who has for the most part been upfront with its customers. If this was a short time gift to soften the eventual increase, then when the Bump was pushed customers should have been notified a price Increase would be forthcoming and they could elect to decrease their service Level......That is what a "Hello Friend" company in my opinion would have done.
Now, if this increase is coming on the heels on a Promo expiring, then at least that makes this appearance look a little better, but still,a 11% increase....who out in the real world is getting a 11% increase in earnings...... I just commented on it...not correct. |
actions · 2015-Feb-21 5:46 pm · (locked) |
|
to jcarerra
said by jcarerra:What are we doing...???! $104 per month is $1,248 per year. For an internet connection. Even 150 tier. Still. And I guarantee you there are plus up taxes and fees on top of that. Have we lost our minds.
I point this at myself as well; I'm paying just under $2K a year, including TV and one VOIP phone line.
Then, one realizes that it is even more...how much must one earn to have $2000 left over after taxes to pay this. Yes it is expensive. Yes power is expensive. Yes water is expensive. Yes my car payment is expensive. I did a few tours in Afghanistan and trust me we have it made. Yes we have to pay for it but I never take my power, a/c, water, internet, and even the washing machine and dryer for granted. And especially my shower Nothing is free it all comes at a price. However, I am grateful we have the option of having it and always will be Trust me. We could be living A LOT worse... |
actions · 2015-Feb-21 6:03 pm · (locked) |
rebus9 join:2002-03-26 Tampa Bay |
to BHNtechXpert
said by BHNtechXpert:said by rebus9:I'm on paperless billing, so it's pure coincidence I even saw this. Feb 2015 statement announced the price of my internet-only service is going up by 11.4 percent starting next month.
So folks... that "free" speed boost we got wasn't free after all. It was on the leading edge of a price increase, probably strategically timed to soften the news. This is not correct. Internet pricing has not changed for 2015 UNLESS you were at Lite. Not Lite. Take a look at my bill-- you know who I am. I'll PM you the account number anyway. |
actions · 2015-Feb-21 6:53 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
said by rebus9:said by BHNtechXpert:said by rebus9:I'm on paperless billing, so it's pure coincidence I even saw this. Feb 2015 statement announced the price of my internet-only service is going up by 11.4 percent starting next month.
So folks... that "free" speed boost we got wasn't free after all. It was on the leading edge of a price increase, probably strategically timed to soften the news. This is not correct. Internet pricing has not changed for 2015 UNLESS you were at Lite. Not Lite. Take a look at my bill-- you know who I am. I'll PM you the account number anyway. If you were on a promotion that expired that is normal...that does not mean a rate increase just means your promotional rate expired. |
actions · 2015-Feb-21 6:54 pm · (locked) |
rebus9 join:2002-03-26 Tampa Bay |
rebus9
Member
2015-Feb-21 6:55 pm
What promo rate? I haven't made ANY changes to my service since the day I signed up in March 2002. No tier changes, no adds/deletes of services. I don't see a way to upload an image in IM or I'd send you a screenshot. |
actions · 2015-Feb-21 6:55 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to rebus9
Are you talking a business account or residential? |
actions · 2015-Feb-21 6:56 pm · (locked) |
rebus9 join:2002-03-26 Tampa Bay |
rebus9
Member
2015-Feb-21 6:59 pm
Res. I just IM'd you a link to the whole statement. |
actions · 2015-Feb-21 6:59 pm · (locked) |
bighorn1 Premium Member join:2004-06-19 BD, CA
2 recommendations |
to Wally173
said by Wally173:Trust me. We could be living A LOT worse... Trust me. We could be living A LOT better... |
actions · 2015-Feb-21 7:00 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to rebus9
said by rebus9:Res. I just IM'd you a link to the whole statement. Residential or Business? Residential there was NO increase for 2015 unless you were on the lite tier...period. |
actions · 2015-Feb-21 7:03 pm · (locked) |
|
to bighorn1
said by bighorn1:said by Wally173:Trust me. We could be living A LOT worse... Trust me. We could be living A LOT better... Yes we could, however I did not want to involve politics in this thread :P. |
actions · 2015-Feb-21 7:11 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to rebus9
Rebus @ $44.00 you are on a promotional rate. The current a la carte rate is $54 which did not change for 2015. Your promotional rate is stepping just like every other promtion we have. |
actions · 2015-Feb-21 7:21 pm · (locked) |
1 recommendation |
to rebus9
Since you're on the standard 15/1 package, check out Earthlink. Go to www.earthlink.net and sign up. The current promo is $29.95/mo for 6 months and then it goes to $43.95/mo after that. It's the same 15/1 speeds (I had them several years back when I just had internet through Brighthouse). I would recommend them again and know several people who have it and are pleased with the speeds. |
actions · 2015-Feb-21 7:44 pm · (locked) |
bighorn1 Premium Member join:2004-06-19 BD, CA
2 recommendations |
to Wally173
said by Wally173:I did not want to involve politics It's about ethics. Would you sell Kia @ Ferrari price to your friend? said by Brighthouse : It is about what it means to be a service provider by asking a very simple question: If we saw friends instead of customers, wouldnt that change everything? » brighthouse.com/hello-fr ··· end.html |
actions · 2015-Feb-21 7:45 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to gigahurtz
said by gigahurtz:Since you're on the standard 15/1 package, check out Earthlink. Go to www.earthlink.net and sign up. The current promo is $29.95/mo for 6 months and then it goes to $43.95/mo after that. It's the same 15/1 speeds (I had them several years back when I just had internet through Brighthouse). I would recommend them again and know several people who have it and are pleased with the speeds. But different DNS servers which he will hate....so plan to change them. |
actions · 2015-Feb-21 7:47 pm · (locked) |
|
to bighorn1
said by bighorn1:said by Wally173:I did not want to involve politics It's about ethics. Would you sell Kia @ Ferrari price to your friend? said by Brighthouse : It is about what it means to be a service provider by asking a very simple question: If we saw friends instead of customers, wouldnt that change everything? » brighthouse.com/hello-fr ··· end.html I thought you were referring to the country as a whole with that comment :P You are fully entitled to your opinion about Bright House's pricing. Would I like it to be cheaper? Of course. However, I am a satisfied customer at the current rate I pay. Like I said earlier I am just glad to able to access the internet at all |
actions · 2015-Feb-21 8:53 pm · (locked) |
Wally173 |
to bighorn1
I don't really want to keep going back and forth about this man. Lets just have a couple beers and enjoy the NHL Stadium Series game at 10pm EST. The Sharks are my fav team |
actions · 2015-Feb-21 9:02 pm · (locked) |
|
to BHNtechXpert
I agree, Earthlinks DNS servers aren't the greatest. That's an easy fix though |
actions · 2015-Feb-21 9:03 pm · (locked) |
mixdup join:2003-06-28 Alpharetta, GA
3 recommendations |
mixdup
Member
2015-Feb-22 11:11 pm
Bright House DNS is pretty annoying, too. I hate, hate, hate DNS that intercepts invalid domains. That is not real DNS, and honestly not real internet service. |
actions · 2015-Feb-22 11:11 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
said by mixdup:Bright House DNS is pretty annoying, too. I hate, hate, hate DNS that intercepts invalid domains. That is not real DNS, and honestly not real internet service. Like Rebus you know how to change DNS to something less offensive to your purest liking |
actions · 2015-Feb-23 12:34 am · (locked) |
mixdup join:2003-06-28 Alpharetta, GA |
mixdup
Member
2015-Feb-23 8:16 am
said by BHNtechXpert:said by mixdup:Bright House DNS is pretty annoying, too. I hate, hate, hate DNS that intercepts invalid domains. That is not real DNS, and honestly not real internet service. Like Rebus you know how to change DNS to something less offensive to your purest liking And I did. Just pointing out that Earthlink aren't the only ones with poor DNS support. |
actions · 2015-Feb-23 8:16 am · (locked) |
geo44 join:2013-03-20 Saint Petersburg, FL |
geo44
Member
2015-Feb-23 9:47 am
I disagree that its poor DNS service. Its always worked fine for me. Also , remember that most are the average joe using the internet. I can see where intercepting an invalid DNS would be helpful to those that may have written the URL wrong. It offers a search based on the URL which may help the average joe find the site they want. As for me, I dont need that feature, however it does not bother me. |
actions · 2015-Feb-23 9:47 am · (locked) |
mixdup join:2003-06-28 Alpharetta, GA
5 recommendations |
mixdup
Member
2015-Feb-23 10:35 am
That is broken DNS. It does not conform to the DNS standard. A DNS server should only respond with the content provided it from a domain's canonical nameserver. If they're mucking with it at that level, how do you know they're not redirecting to insert ads, track you, etc? |
actions · 2015-Feb-23 10:35 am · (locked) |