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SteelRush
join:2015-02-27

SteelRush

Member

[TV] Static IP - TV App

I have Internet, Phone and TV from Brighthouse, but since I got static IP addresses, no one can figure out why the TV app quit working. It has been this way for months, and I am about ready to drop TV service. Does anyone know how to fix this?
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

This has been covered here in no less than 20 threads but here goes.... you cannot use BHTV with static IP service. You will need a BHTV modem installed. This modem will be used only for BHTV and there is a trip charge associated with it.
studio8h
Premium Member
join:2014-05-16
USA
ARRIS TG1672

studio8h to SteelRush

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to SteelRush
I also have static IPs and went thru this process with BH figuring out how to provision the TV App for us for months. It works great now with just one glitch - BHTV provided a separate modem for BHTV, so changing the network on your device to that modem is necessary when you want to watch TV. But the service is a great one. And well worth the minor hassle in getting it set up. This is a complex business, but I've always found that BH really does work to make it better.