About 2 hours after I completed my sign up request on their web site for business DSL, a Bazillion rep called back. Not bad. He was helpful and informative. He said that because of the Verizon strike, it may be longer than usual for getting my DSL complete. No surprise there; this was expected. Maybe Verizon can get James Earl Jones to help with some of the backlog (smile). More updates to follow...
Prepare for a looooooooooong wait. BA sucks and this strike isn't helping any. Signed up 7/20, got a FOC for 8/23 -- that's bad enough in itself. Now thanks to the strike, I got a notice that DSL installs are in never-never land and who knows when I'll get it installed (they don't).
Right now it is a race between Verizon (ERR!) and Cox to get me fast access.