rcn_speedtest |
youtube |
modem_signal |
Hi, I just got hooked up with RCN 110/15 internet a couple days ago, and I have noticed a huge problem with my upload speed. In just about everything (including Youtube and Dropbox), my upload speed is only about 200KB/s-500KB/s with some infrequent spikes sometimes to over 1000Kb/s. This is a big problem for me because I paid for this connection solely for the 15 Mbps upload, but I am not getting even half that. I am getting the full download speed no problem, though.
When the tech was setting it up, he said the signals were good.
All tests have been done with a direct connection to the modem (Motorola SB 6141) and done on two separate computers.
Attached are relevant screenshots that I hope can prove useful in diagnosing the issue. Please help. Thank you.
Encoded Mac: c733a6822613f5b18293701bf42269f4523cd688