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137
vincom
join:2009-03-06
Bolton, ON

vincom

Member

bolton modem stats rcable

already posted in direct

can any1 in bolton check their modem stats to see if theyre good.

internet was working fine but then lost connection, modem lights on as normal but could not log onto to modem to see stats, no response, reset modem = success.
but stats arent good

Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 669.0 MHz -9.5 dBmV 36.8 dB 0.002 % 256 QAM
2 675.0 MHz -8.7 dBmV 37.2 dB 0.000 % 256 QAM
3 681.0 MHz -12.5 dBmV 32.6 dB 0.000 % 256 QAM
4 687.0 MHz -12.1 dBmV 32.7 dB 0.000 % 256 QAM
5 693.0 MHz -11.8 dBmV 32.8 dB 0.000 % 256 QAM
6 699.0 MHz -11.3 dBmV 32.9 dB 0.000 % 256 QAM
7 705.0 MHz -11.1 dBmV 32.7 dB 0.032 % 256 QAM
8 711.0 MHz -10.7 dBmV 33.1 dB 0.031 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
2 30.6 MHz 43.8 dBmV 64 QAM
1 38.6 MHz 43.8 dBmV 64 QAM
3 23.7 MHz 43.8 dBmV 64 QAM
0 0.0 MHz 0.0 dBmV QPSK
Data Service Details
Provisioned Address: Yes

RizzleQ
Cunningham's Law Enthusiast
Premium Member
join:2006-01-12
Windsor, ON

RizzleQ

Premium Member

Those forward path stats are not good at all. Normal modem lights is odd considering the stats. which makes it sound like a DHCP issue caused by borderline RF issues. TSI folks in the direct forum will sort things out for you for sure.