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shunx
join:2003-05-01
Canada

shunx

Member

TekSavvy cable installation questions

1) For new clients would we pay:
Thomson DCM 475 $99+$10 shipping = $109
Activation fee $79-$20 discount = $59
total = $168 for initial cost?

2) How long do people usually wait for the service to be installed?

3) For BC, would a Shaw technician come to install the service?

Thanks.

ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

3 edits

ShawnS

Premium Member

Hello Shunx,

Thank you for your questions!
It would be my pleasure to answer them for you.

1)You would have to pay for the following.

-Activation fee
-Modem
-Shipping
-First month of service
-Receive discount for modem

2)If you place an order today, the earliest tentative dispatch date that we can request is April 6th 2015.

3)A Shaw technician would be required for service activation.

If you have any other questions please feel free to either respond to this message, post in the »/fo ··· avdirect Forum or call an agent at 1-877-779-1575.

Thank you,
Shawn S
shunx
join:2003-05-01
Canada

shunx

Member

So the activation fee covers the visit by the Shaw technician, right? Thanks.

ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

ShawnS

Premium Member

Hello Shunx,

Thank you for your quick reply.

That is correct!

If you have any other questions please feel free to either respond to this message, post in the »/fo ··· avdirect Forum or call an agent at 1-877-779-1575.

Thank you,
Shawn S
shunx
join:2003-05-01
Canada

shunx to ShawnS

Member

to ShawnS
Thanks Shawn. To help avoid surprises, could you please verify if the following expected payment is correct for Cable 25 unlimited:

First month:
-Activation fee: $79
-Modem: $99 (Thomson DCM 475)
-Shipping: $10
-First month of service: $44.95
-Receive discount for modem: subtract $20
subtotal = $212.95 + taxes

Second month and onward:
- service: $44.95 + taxes

ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

ShawnS

Premium Member

Hello Shunx,

Thank you for your response.

Here are my calculations using the following tool: »teksavvy.com/cost-calculator

According to the monthly cost, the package selected is:
Cable 25Mb/2.5Mb Unlimited for $44.95/month

Internet Cost Calculator Charges

Activation Fee $79.00
Hardware Cost $99.00
Monthly Rate $44.95
Shipping Fee $10.00
Discount $20.00

First Month SubTotal $212.95
First Month Tax $25.55
First Month Total $238.50

Monthly Rate SubTotal $44.95
Monthly Rate Tax $5.39
Monthly Rate Total $50.34

Here is your quote!

If you have any other questions please feel free to either respond to this message, post in the »/fo ··· avdirect Forum or call an agent at 1-877-779-1575.

Thank you,
Shawn S
shunx
join:2003-05-01
Canada

shunx

Member

Thank you Shawn for the helpful response. That's all I needed for now.

ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

ShawnS

Premium Member

You're very welcome shunx!

Have a great weekend!
Shawn S