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ccwtech0
Premium Member
join:2002-02-26
South Jordan, UT

ccwtech0

Premium Member

[Business] BYOD Modem

Hi, I am helping a business move from the Comcast Gateway to a BYOD modem. I have a SB6121. I use this with several other businesses.

We can't get internet (even hooked a PC directly up to the modem). The rep's say it's provisioned right.

Any suggestions? The reps aren't very helpful.

SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

SuperNet

Premium Member

A little more detail is needed...
»192.168.100.1 can you post your stats?
Also is it syncing ?

train_wreck
slow this bird down
join:2013-10-04
Antioch, TN

1 recommendation

train_wreck to ccwtech0

Member

to ccwtech0
You should also be aware that if the business has static IPs, then you cannot use a retail modem, and must rent the gateway unit from Comcast.

ccwtech0
Premium Member
join:2002-02-26
South Jordan, UT

ccwtech0

Premium Member

I'll check the 192.168.100.1 tomorrow when we put it back on the network.

Thanks for the heads up on static IP's. I don't know if they do or not, but great question to ask!