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computerguy8
@comcast.net

computerguy8

Anon

VM Fusion: Scan to PC (virtual machine) not reliable

Physical Host is a Mac OS X 10.9.2 running fusion Professional Version 7.1.1 (2498930)
Printer is Dell B1165NFW (brand new purchase)
VM is Win7 x86

Scan to PC (virtual machine) is not reliable. Most of the time it does not work.

Printer is connected to wired network. Client is set to use NIC in bridge mode.
On the client machine I can install the printer software no problem.
At first I thought whenever I install the printer and go through the wizard and if it finds the printer, it will print (at least for a while) but if it does not see the printer in the wizard it never prints.

Yesterday I have uninstalled the printer software, restarted the VM, installed and without any customization to where to scan to (what folder) I scanned a document.
Then I shut down the VM and took a snapshot as well as a copy of the VM.

Next day tried to scan and it does not work.
Win 7 firewall is off, I even put in exceptions to use all the Dell programs it uses.

Any ideas?
Printer scans correctly to a physical machine on the network (win7 64bit)
HELLFIRE
MVM
join:2009-11-25

HELLFIRE

MVM

Two immediate thoughts :

- is there basic connectivity between VM and the printer? ie. ping
- does this problem follow on another scanner/printer, if you have another to test with?

The fact the physical host has no problems makes me lean towards something on the virtual host is borked.

My 00000010bits

Regards
adam9c1
join:2014-05-01
USA

adam9c1

Member

I can ping, http, and print from the VM.

I only have one printer to work with, and one host. I can try to build another VM and retry.

What is weird is that have installed the software, did a single scan and shut down machine.
Then I cloned the machine and snapshotted.
Opon power up of vm I can no longer scan.

I have since done the following:
- applied latest firmware to printer
- uninstalled and installed software (web download, not cd)
- updated vmware fusion to latest . update

I have been toying with switching the network adapter from NAT to Bridge mode.
I'm lost.

Lanik
Lab-nik

join:2001-06-25
San Francisco, CA

Lanik

said by adam9c1:

I have been toying with switching the network adapter from NAT to Bridge mode.

You should set it up as a bridge otherwise your Mac acts as a router. At least that would put all the devices on the same network hopefully.

du767
@comcast.net

du767

Anon

Agreed, I was trying to see if under nat it gets any "luck"

I have a replacement unit shipped to me.
rugby
I think I know it all.
join:2000-09-26
Plainfield, IN

rugby to computerguy8

Member

to computerguy8
Also update to 10.9.5 on your host machine.
adam9c1
join:2014-05-01
USA

adam9c1

Member

Indeed will work on this over the weekend.

Weasel
Premium Member
join:2001-12-03
Minnesota

Weasel to Lanik

Premium Member

to Lanik
said by Lanik:

said by adam9c1:

I have been toying with switching the network adapter from NAT to Bridge mode.

You should set it up as a bridge otherwise your Mac acts as a router. At least that would put all the devices on the same network hopefully.

Yes, put it in bridged mode. NAT is just as Lanik said: Your VM thinks it is behind a router. Bridged will make it appear as just another machine on the network.