Hey guys i have had charter for a very long time but within the last couple months my internet crashes almost everyday, sometimes at random and sometimes at scheduled times. It mostly crashes at 3:00. Whats strange is that sometimes my internet will completly not work and other times it will just load things at aprox 1-30 kb/s. Is their any way to fix this or is everybody getting this, because i have a few friends with the same problem. Ps the Internet is really fast but i have to use it for work and if it dosent when i need to send emails and do video meetings then i will have to change. Any help is appreciated
Its not the modem and i have a netgear router. The modem is fine because it was just replaced and i am connected wireless. But another computer is connected straight to the router. My speed only decreases when the internet "crashes", but wireless i have 9 mbs download and 5 mbs upload. The computer connected straight to the router has 30 mbs download and 20 mbs upload. After i get a new router my internet is fine for a couple weeks then starts crashing. I have also tried replacing the router but i recieve the same problem.