Reports are that several customers have not been able to get the preview,
Or a reboot of the box only brings up HBO and not Cinemax. TWC forums says they are investigating. Does this free preview apply to mobile devices as well like TWC TV? A customer reports he can't get it mobile. I mentioned that it might take about a day for the preview to synchronize with the mobile devices. Here is the TWC Community Forum on this discussion:
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forums.timewarnercable.c ··· -p/71583What have other customer's experiences been with the preview?
Satch