OpTiC Premium Member join:2014-03-08 West Covina, CA |
to SeattleMatt
Re: [Install] New Install in Seattlesaid by SeattleMatt:Upstream are all good.
Woke up to no net at all - had to restart the modem - now back to 8 DS again with the 2 QAM's shitting the bed. 9am can't come soon enough.
And you can see my monitor - crap. The correctable look odd. |
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OpTiC |
to Darknessfall
said by Darknessfall:said by SeattleMatt:And the local Xfinitywifi hotspot doesn't even work - of course not. Is it a wireless gateway hotspot or a pole mounted hotspot? If the hotspot is also having problems and it's from a wireless gateway, you're probably not the only one having problems. He has stated he use a Moto SB 6183 so no he has a modem. |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA
1 recommendation |
I'm all good until the permanent fix can be done tomorrow. Netcool was amazing and hooked me up with a band-aid for today. Happy Matt. LOL. |
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OpTiC Premium Member join:2014-03-08 West Covina, CA |
OpTiC
Premium Member
2015-Apr-14 6:51 pm
said by SeattleMatt:I'm all good until the permanent fix can be done tomorrow. Netcool was amazing and hooked me up with a band-aid for today. Happy Matt. LOL. At first your experience isn't better when you have Comcast in DE. It was a problem with the correctable. |
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to OpTiC
said by OpTiC :said by Darknessfall:said by SeattleMatt:And the local Xfinitywifi hotspot doesn't even work - of course not. Is it a wireless gateway hotspot or a pole mounted hotspot? If the hotspot is also having problems and it's from a wireless gateway, you're probably not the only one having problems. He has stated he use a Moto SB 6183 so no he has a modem. I think Darknessfall meant that as someone else's xfinitywifi SSID'd "home hotspot" or a "public" pole/strand-mounted one. |
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OpTiC Premium Member join:2014-03-08 West Covina, CA |
OpTiC
Premium Member
2015-Apr-14 7:36 pm
said by telcodad:I think Darknessfall meant that as someone else's xfinitywifi SSID'd "home hotspot" or a "public" pole/strand-mounted one. I know what he meant. |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA
1 recommendation |
Crew came out and ran a new drop today from a different pole. Looks like i'm in business now. All of the trouble QAM's are now back in range. Only 621MHz is slightly off at 35.9dB - but looking good, considering those were in the 20's yesterday for SNR and sometimes wouldn't even register. Great team of guys. |
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tshirt Premium Member join:2004-07-11 Snohomish, WA
1 recommendation |
tshirt
Premium Member
2015-Apr-15 7:07 pm
Looking better but what's up with the IPv6? what do you see here » www.ipv6forum.com/test_ipv6.phpand here » test-ipv6.comcast.net/ |
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Jim721 join:2014-07-31 Belleville, MI |
to SeattleMatt
Also keep in mind your downstream signals are very low. I would keep a close eye on them with summer coming and hotter temps they could fall out of spec. |
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1 recommendation |
to tshirt
[ SeattleMatt 's speedtest result showing 92/12 for IPv4, but only 27/12 for IPv6 ] said by tshirt:Looking better but what's up with the IPv6? Well, the IPv6 result does show a "Peak" of 78 Mbps, so it's probably the same kind of IPv6 speed "thing" that others have also experienced/reported recently: » [Speed] Been awhile since I checked the Comcast speed test site..... » [IPv6] Still Having IPV6 Speed Issue |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky
2 recommendations |
to Jim721
said by Jim721:Also keep in mind your downstream signals are very low. They are not "very" low. The majority are still in the recommended range and 5 just barely crept into the beginning of the acceptable range. -7 dBmV to +7 dBmV "Recommended" -8 dBmV to -10 dBmV / +8 dBmV to +10 dBmV - "Acceptable" -11 dBmV to -15 dBmV / +11 dBmV to +15 dBmV - "Maximum" Lower than -15 dBmV & Higher than +15 dBmV - "Out Of Spec." |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA
2 recommendations |
And it's Seattle - it rarely gets hot here! |
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Tonice2007 Premium Member join:2005-12-20 Brooklyn, NY |
said by SeattleMatt:And it's Seattle - it rarely gets hot here! Just be careful when the weather changes, most of the time it causes different signal levels. I never had cable long enough to say, how much the signal levels changes; but I know for a fact that for xDSL the signals changes alot, and I would believe that is also true for cable as it is also based on copper technology. |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky |
Johkal
MVM
2015-Apr-15 9:07 pm
Temp changes affecting signal levels usually have a 3dBmV swing which is considered normal. Anything changing more drastically may indicate an issue and not just variation. Given his present levels, a 3dBmV change even lower would still lot push it out of spec. |
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Motorola MG8725 Asus RT-N66
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to Tonice2007
said by Tonice2007:said by SeattleMatt:And it's Seattle - it rarely gets hot here! Just be careful when the weather changes, most of the time it causes different signal levels. I never had cable long enough to say, how much the signal levels changes; but I know for a fact that for xDSL the signals changes alot, and I would believe that is also true for cable as it is also based on copper technology. When I had Comcast, I typically had signals of around 1 dBmV downstream and 43 upstream. During the winter, typically around the high 6-7 range. I remember that during very low temperature days, it would be around 7-9 dBmV and upstream of 40-41. I know that my family member's connection only sways about 3 dB throughout the seasons. I actually just plugged my modem in and found my signals to be between -3 and -2 which I was surprised to find. My signals swing way too much. On the other hand, when it comes to my VDSL connection, I see little swing throughout the year based on temperatures. Guess it depends. |
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tshirt Premium Member join:2004-07-11 Snohomish, WA |
to telcodad
Mine is very stable round the clock. near or at the blast + bonus speed level, with a 4x4 SB6120 » results.speedtest.comcas ··· 7844.png |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky |
Johkal
MVM
2015-Apr-16 5:37 am
You are rockin that 4x4. Nice! I still have my SB6120 in the archive. Never had any issues with it. |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA 1 edit |
In case you all were curious - both tests were better this morning. I admit - I still don't fully understand IPv6... LOL. Also - not 1 modem log entry since the new drop yesterday. |
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SeattleMatt
3 recommendations |
Final Post - Extreme 150 Extreme 150 |
Final post (of mine) for the thread. Since my employer pays for my internet - called in and got bumped up to Extreme 150. Thanks again for Netcool (2nd time this week) in helping me determine I had a crappy cable going from the modem to the router capping me at 100 down. Swapped it out - and got the results you see in the pic. VERY happy ending to the story. |
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2 recommendations |
Just wanted to welcome you back into the Comcast fold and glad everything worked out. |
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