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Cloneman
join:2002-08-29
Montreal
185.1 8.5

1 edit

Cloneman

Member

Overloaded Bell Youtube Cache server

The following cache server is overloaded and any video I open that connects to it buffers terribly (About 5 % -10% of all YouTube videos I load are like this)

cache server: r1---sn-cxaaj5o5q5-t0az

right click "stats for nerds"
Of course if you're not on bell or just happen to hit another server the video will work for you.

»www.youtube.com/watch?v= ··· 26E_DBUY
singerie3
join:2008-10-12
Saint-Constant, QC
826.2 928.1

singerie3

Member

I believe for this kind of situation, it's google that need to approach bell to upgrade the core link between their box and bell network.

Still, I would open a thread in the direct forum. Who knows ... maybe they will do something about it

Anondd4bf
@teksavvy.com

Anondd4bf to Cloneman

Anon

to Cloneman
One thing to try is if you stop the video for a 30s or so and restart it should stream fine. If so, it's their cache otherwise it's your connection. FWIW you're not the only one.

Something else you can look for is the initial delay. They (likely more Google then Bell), use / abuse it to allow caching. You can see this if you restart the video and it streams right away but buffers after.

Anon812b6
@bell.ca

Anon812b6

Anon

I got the exact same issue with r1---sn-cxaaj5o5q5-t0az, everything just keep buffering over and over again and is unwatchable. Like this video right here:

»www.youtube.com/watch?v= ··· 2axZnB28


Is there any fix for this or do we just wait for Bell and Google to sort their things out?
Datalink
Premium Member
join:2014-08-11
Ottawa, ON

Datalink

Premium Member

If you switch to a different DNS, you should end up with an IP address to a Youtube/Netflix/etc server somewhere else, instead of your ISP's cached server. In theory, from what I've read, the ISP server should be the fastest server you can access, simply due to its proximity, however, in situations such as this, you probably want to use a different server and the DNS change should do that for you.
Cloneman
join:2002-08-29
Montreal

Cloneman

Member

I'm already using google DNS - I have no intention of using a VPN or workaround.

I want bell to fix it.
Cloneman

Cloneman

Member

looks like its been fixed.
Cloneman

Cloneman

Member

hrmm, its broken again, 6 months later
antoinec
join:2016-03-25
Sainte-Therese, QC

antoinec

Member

Yep, broken since yesterday at least
Cloneman
join:2002-08-29
Montreal

Cloneman

Member

There used to be a reddit thread to fix these, but its closed :/
your moderator at work

Anon5e0fe
@bell.ca

Anon5e0fe to Cloneman

Anon

to Cloneman

Re: Overloaded Bell Youtube Cache server

Weird. Not in Montreal but I can confirm this. Happens more at night. Won't go into how to work around it as Bell should really be looking into this again (changing DNS / vpn are not involved). Like before, there aren't any problems if the cache is hot.
For what it's worth I tried calling support, they are completely clueless. Does Bell even monitor these forums any more?

JAMESMTL
Premium Member
join:2014-09-02

JAMESMTL to Cloneman

Premium Member

to Cloneman
that video is unwatchable for me as well
Cloneman
join:2002-08-29
Montreal

Cloneman

Member

Still messed up tonight. This is frustrating because that onofficial reddit thread was the only way to report these.

VPN is in the only "fix"

pducharme
Premium Member
join:2010-06-29
Sherbrooke, QC

pducharme

Premium Member

Is there a Official way to report this ?? Maybe to Google (Youtube) and Bell ??
pducharme

pducharme

Premium Member

FYI, I posted this in the Bell Direct, I suggest you guys all do the same, you can even use my text or modify it if you prefer. :

[BROWSING] YouTube cached servers at Bell are overloaded

Hi, please do something with the YouTube caching devices or servers that Google provided Bell with. They are suffering for overloading, causing lots of YouTube video to LAG. It was diagnosed by the Community that it is the caching servers that is the issue. Using a VPN connection (to avoid using the Caching) make that works, so that confirms it.

Please have someone from the Bell Engineering team contact the Youtube Engineers to ADD more capacity to the cache servers! I suggest you do that prior to the holidays since lots more people will be in vacation and will have LOTS of free time to go on YouTube!

No other video sites seems having the issue (Netflix, Amazon Video, etc); they are all OK.
Cloneman
join:2002-08-29
Montreal

Cloneman

Member

If these cache servers are managed by Google there's not much bell can do, afaik.

Buy they can definitely y pressure google to fix it

pducharme
Premium Member
join:2010-06-29
Sherbrooke, QC

pducharme

Premium Member

yes, i know they are Google's servers, but the idea is to annoy Bell enough so they annoy Google

humanfilth
join:2013-02-14
cyber gutter

humanfilth to Cloneman

Member

to Cloneman
said by Cloneman:

If these cache servers are managed by Google there's not much bell can do, afaik.
Buy they can definitely y pressure google to fix it

I don't know the cache deal between Google and ISP, but any properly configured cache server should be sending new connections to another server once it reaches, say, 70% capacity. The problem is, if Bell (or any ISP) told Google to not kick people away when at 70%, people will experience problems.
So if Google takes awhile to update the cache server capacity, an ISP that does not respect capacity will make their users suffer on a cache server.

When it comes to changing your DNS to force the website request to go to another Google server, is the ISP issued hardware respecting that request? Change your DNS (8.8.8.8 / 8.8.4.4) on ISP issued equipment and then do a trace route to see if you are being sent to the open internet. Try on your own router (a new PPPoE session to create a bridged connection) with a DNS change and trace route.
Cloneman
join:2002-08-29
Montreal
185.1 8.5

Cloneman

Member

I may have found a workaround.

I blocked these two IPs in tomato
184.150.168.185 ( I think this is the important one)
184.150.182.12

You can also block all of 184.150.168.0 /24

as a last resort/ test

Maybe the IPs are different for everyone, you might have to find your own with wireshark

if its working correctly, the video takes a few extra seconds to start as it fails to connect to r1---sn-cxaaj5o5q5-t0az and then switches to another server.

Tomato instructions



You could probably block it with other types of routers or directly in Windows / Mac, I'll let others chime in if they manage to do this.

micron06
Premium Member
join:2003-11-19
Kingston

micron06 to Cloneman

Premium Member

to Cloneman
Since Yesterday, any Youtube videos I click on, I have to wait for 30-60 secs for it to complete buffering and play.

All seem to point at Youtube cache server: r1---sn-cxaaj5o5q5-tt16

I am on FTTH, Gigabit package
Cloneman
join:2002-08-29
Montreal
185.1 8.5

Cloneman

Member

You can try to find the ip address of the server in wireshark or »www.nirsoft.net/utils/cp ··· rts.html

And then find some way to block it on your router or computer.