 whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
Netgear SRX5308
EnGenius EAP1750H
4 edits
4 recommendations |
[Connectivity] **No longer Updated** Suddenlink Compatible/Known Working Modems*** I am throwing in the Towel. *** **************************************************************** ***** This Thread will no longer be updated ***** **************************************************************** I would like to start a thread/Forum on Suddenlink compatible Modems. If it would help you can list the market you are in in the posts below. Updated List and Info Mfg. Modem Channel DOCSIS Speed Notes
Arris SB6121 4 x 4 100Mb/172Mb Max
Arris SB6141 8 x 4 200Mb/343Mb Max
Arris SB6183 16 x 4 400Mb/686Mb Max
Arris SB6190* 32 x 8 1GB/1.4Gb Max
Arris CM3200* 32 x 8 1GB/1.4Gb Max MSO Modem
Arris SB8200** 32 x 8 1GB/1.4Gb Max 5GB/1GB on DOCSIS 3.1
Cisco DPC3000 4 x 4 100Mb/172Mb Max
Hitron CDA3-35* 32 x 8 1GB/1.2Gb Max
Linksys CM3008 8 x 4 200Mb/343Mb Max
Motorola/Zoom MB8600** 32 x 8 1GB/1.4Gb Max 5GB/1GB on DOCSIS 3.1
Netgear CM500 16 x 4 400Mb/686Mb Max
Netgear CM600 24 x 8 750Mb/960Mb Max
Netgear CM1000** 32 x 8 1GB/1.4Gb Max 5GB/1GB on DOCSIS 3.1
SMC SMCD3GN2 8 x 4 200Mb/343Mb Max
TP-Link TC7650 24 x 8 750Mb/960Mb Max Same as CM600
Incompatible Modems
(*) Intel Puma6 Chip
(**) DOCSIS 3.1 Modem
Puma 6 Modem Thread » SB6190 Puma6 TCP/UDP Network Latency Issue DiscussionOld List is Below Modem Market Date Tested Compatible Modems CM500 Charleston WV Market 01/2017 CM600 DFW Market 01/2017 SB6183 NWLA 11/2017 *Hitron CDA3-35 GVNC 07/2015 SB6121 San Augustine/Center 11/2017 SB6141 DFW Market 12/2017 *SB6190 New Bern, NC 07/2017 *CM3200 Georgetown 11/2017 CM3008 DFW Market 12/2017 DPC3000 DFW Market 1/2018 Incompatible Modems **CM1000 DFW Market 01/2017 **MB8600 DFW Market 11/2017 **SB8200 New Bern, NC 07/2017 * Puma 6 Modem ** DOCSIS 3.1 Modem |
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Re: [Connectivity] Suddenlink Compatible ModemsWorking
SB6183 NWLA 11/2017 |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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Added to List.
Thank You |
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to whocares256
Re: [Connectivity] Suddenlink Compatible/Known Working ModemsWorking on SL Gig service for a few years (Intel Puma 6 MG chipset)
Hitron CDA3-35 GVNC 7/2015 |
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ARRIS SB6183
TP-Link Deco
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Working
SB6121 San Augustine/Center 11/2017
SB6183 San Augustine/Center 11/2017
the 6183 is because a friend of mine got the service but since that wireless modem combo they gave him (the Hitron one) had H O R R I B L E Wi-fi signal penetration, I advised him on just going separate so he picked the modem lol |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
1 recommendation |
Chubbzie and Turbo Mach 5
Modems have been added. Thank You. |
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to whocares256
6183 works as it was my modem before the CM600, just has compatibility issues with EERO Wifi Mesh systems. So be careful if you plan or have that. » support.eero.com/hc/en-u ··· network-I have the CM600 on Suddenlink now, and it works great. I'm in Abilene, TX |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
Motorola MB8600
Netgear SRX5308
EnGenius EAP1750H
2 edits
1 recommendation |
Basic Page | 
Software-Advanced Page |
All I have just Tried the MB8600 and it is a no go. I talked to support and currently they are loading a "Generic" DOCSIS 3.0 Firmware |
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Netgear CM600
Ubiquiti EdgeRouter PoE
ARRIS BGW210-700
2 edits |
MOC
Member
2017-Nov-30 12:19 pm
said by whocares256:I talked to support and currently they are loading a "Generic" DOCSIS 3.0 Firmware They use a generic configuration file. They can't use generic firmware since the firmware is specific to each modem. They just don't update the firmware at all and make up reasons not to like needing to test firmware or liability. Their residential services agreement clearly allows them to update the firmware with no liability while also restricting customers to arbitration so there is zero actual liability. 37. Upgrades. ...Whether the cable modem is owned by Customer or Suddenlink, Suddenlink shall have the unrestricted right, but not the obligation, to upgrade the firmware in the cable modem at any time that Suddenlink, in its sole discretion, determines it is necessary or desirable. Customer assumes all responsibility for any degradation in or problems from the failure to upgrade. Suddenlink does not represent, warrant or covenant that installation and modifications of peripheral devices, including Network cards, computer equipment, software, computer files and other system configuration files necessary to operate the High Speed Internet Service will not disrupt or delay the normal operations of Customer's computer device(s) or associated equipment. Suddenlink shall have no liability whatsoever for any loss, damage or outage resulting from the above...
»www.suddenlink.com/resid ··· greement I've used modems updated on other ISPs to the most recent firmware with no issue whatsoever. They also claim to support any 3.0 modem so needing to test firmware for each modem doesn't make sense with that claim. The 3.1 modems apparently require CMTS updates so with no money being spent, they likely won't be supported. Contact Suddenlink and contract your franchise holder or file an FCC complaint when they fail to act on updating firmware which would resolve that SB6183 issue along with numerous security issues and for their failure to support the 3.0 compatible 3.1 modems. For the modem list, you can add the SB8200 to incompatible since I tried it in July 2017 in New Bern, NC, and several others reported it not working in March, April, and May prior to my go at it: » Arris SB8200 on Suddenlink?» Re: Per Suddenlink, Netgear CM1000 and Aarris SB8200 are approvedThe CM600 and SB6183 both worked for me in New Bern. The SB6190 worked here before I returned it to Arris, but I think you should put a note next to that and the Hitron CDA3-35 or have them under a separate category saying that it has the Puma 6 DoS/Latency bug. Also, you should probably clarify the date tested as date last tested so the Hitron would be 11/2017 and the SB8200 for me would be 7/2017 unless someone has tried it since then. |
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to whocares256
Modem supplied by Suddenlink tech:
Arris CM3200, Georgetown, 11/2017
System: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem
HW_REV: 3
VENDOR: ARRIS Group, Inc.
BOOTR: 2.2.0.45
SW_REV: 9.1.103S
MODEL: CM3200A
Serial Number: G3JBX323430xxxx
Firmware Name: TS0901103S_122215_1602.TM
Firmware Build Time: Tue Dec 22 09:47:26 EST 2015
Downstream
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 32 741.00 MHz -6.90 dBmV 37.36 dB 256QAM 58434991 2 0
Downstream 2 1 555.00 MHz -7.00 dBmV 38.61 dB 256QAM 58055803 7 0
Downstream 3 2 561.00 MHz -7.10 dBmV 38.61 dB 256QAM 58805317 0 0
Downstream 4 3 567.00 MHz -7.10 dBmV 38.61 dB 256QAM 58619945 0 0
Downstream 5 4 573.00 MHz -7.00 dBmV 38.61 dB 256QAM 60829085 0 0
Downstream 6 5 579.00 MHz -6.90 dBmV 38.61 dB 256QAM 58777234 0 0
Downstream 7 6 585.00 MHz -6.50 dBmV 37.36 dB 256QAM 56436047 0 0
Downstream 8 7 591.00 MHz -6.00 dBmV 38.98 dB 256QAM 55139215 0 0
Downstream 9 8 597.00 MHz -5.70 dBmV 38.61 dB 256QAM 58738052 0 0
Downstream 10 9 603.00 MHz -6.20 dBmV 38.98 dB 256QAM 58251636 14 0
Downstream 11 10 609.00 MHz -6.40 dBmV 38.61 dB 256QAM 55932729 8 0
Downstream 12 11 615.00 MHz -6.80 dBmV 38.61 dB 256QAM 58332889 18 0
Downstream 13 12 621.00 MHz -6.50 dBmV 38.61 dB 256QAM 54175021 0 0
Downstream 14 13 627.00 MHz -6.20 dBmV 38.61 dB 256QAM 54059379 0 0
Downstream 15 14 633.00 MHz -6.00 dBmV 38.61 dB 256QAM 54664589 0 0
Downstream 16 15 639.00 MHz -6.40 dBmV 38.61 dB 256QAM 55200995 0 0
Downstream 17 16 645.00 MHz -6.40 dBmV 38.61 dB 256QAM 53147669 0 0
Downstream 18 17 651.00 MHz -6.80 dBmV 38.61 dB 256QAM 56647248 0 0
Downstream 19 18 657.00 MHz -6.80 dBmV 38.98 dB 256QAM 63193867 0 0
Downstream 20 19 663.00 MHz -6.40 dBmV 38.61 dB 256QAM 64754158 0 0
Downstream 21 20 669.00 MHz -6.40 dBmV 38.61 dB 256QAM 60347097 0 0
Downstream 22 21 675.00 MHz -6.60 dBmV 37.36 dB 256QAM 60705863 0 0
Downstream 23 22 681.00 MHz -6.80 dBmV 37.64 dB 256QAM 61787778 0 0
Downstream 24 23 687.00 MHz -6.60 dBmV 38.61 dB 256QAM 57869426 0 0
Downstream 25 24 693.00 MHz -6.60 dBmV 38.20 dB 256QAM 62792054 0 0
Downstream 26 25 699.00 MHz -6.30 dBmV 38.20 dB 256QAM 54382004 0 0
Downstream 27 26 705.00 MHz -6.40 dBmV 38.20 dB 256QAM 54380042 316 2881
Downstream 28 27 711.00 MHz -6.40 dBmV 38.20 dB 256QAM 60936632 1488 7655
Downstream 29 28 717.00 MHz -6.50 dBmV 37.90 dB 256QAM 55371594 0 0
Downstream 30 29 723.00 MHz -6.70 dBmV 38.20 dB 256QAM 56563818 0 0
Downstream 31 30 729.00 MHz -6.70 dBmV 38.20 dB 256QAM 57807429 0 0
Downstream 32 31 735.00 MHz -6.60 dBmV 38.20 dB 256QAM 57312176 0 0
Upstream
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 26 30.70 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 2 28 21.40 MHz 50.00 dBmV DOCSIS2.0 (ATDMA) 2560 kSym/s 16QAM
Upstream 3 27 25.00 MHz 50.00 dBmV DOCSIS2.0 (ATDMA) 2560 kSym/s 16QAM
Upstream 4 25 37.50 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Service: 400/40 plan
Speedtest.net to Suddenlink Georgetown TX server:
Ping 8ms, Download 433.44 Mbps, Upload 22.08 Mbps.
Puma6 Test:
22ms : x
37ms : x
40ms : x
41ms : xxxxx
42ms : xxxx
43ms : xxxx
44ms : xxxxx
45ms : xxxx
46ms : xxxx
47ms : xxxxxxxxxx
48ms : xxx
49ms : xxx
50ms : xxxxx
51ms : xxx
52ms : xxxxxxxx
53ms : xxxxx
54ms : xxxxxxxxxxxxx
55ms : xxxxxxxx
56ms : xxxxx
57ms : xxxxxx
58ms : xxxx
59ms : xxx
60ms : x
61ms : xxxxx
62ms : xxxxxxxxx
63ms : xxx
64ms : xxxxxx
65ms : xxxxxxx
66ms : xxxxxx
67ms : xxxxxxxx
68ms : x
69ms : xxx
70ms : xx
71ms : xxxx
72ms : xx
73ms : xx
75ms : x
76ms : x
78ms : xx
81ms : xxxx
82ms : x
83ms : xx
86ms : x
88ms : x
97ms : x
98ms : x
99ms : x
100 - 149ms :xxxxxxx
150 - 199ms :xxxxxxxx
200 - 249ms :xxx
250 - 299ms :xxxxx |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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MOC, GeorgetownTX,
Modem List updated.
As far as the dates go I have been putting in the first date reported in the thread. If any need to be changed let me know. |
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to whocares256
I have been using the Linksys CM3008 here in Gun Barrel City, Texas with the 100/7.5 service and have not had any issues. I have 8 bonded and 4 up channels. May not be the best option but works great. |
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tvsjr
Premium Member
join:2004-10-09
Dallas, TX |
to whocares256
SB6183 (mine) and SB6141 (parents) work great in Terrell, TX. |
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jimcfs1
join:2008-03-19
Princeton, WV |
to whocares256
Does anyone have a list of compatible modems that also have built in wifi routers also? I was just upgraded from 100 to 200mb service and really don't want to keep paying $10/month for this wifi@home BS... but don't want to spend $300 for a setup either. Suggestions? |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
Motorola MB8600
Netgear SRX5308
EnGenius EAP1750H
1 recommendation |
The best thing to do is get a separate Modem and Router so you can upgrade the router as needed ( wireless standards change over time ) and update the modem as needed ( Modems change over time DOCSIS 2.0,3.0, etc. ). They should not charge for wifi if you have a "modem only" on your account. |
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| whocares256 |
shamelin73, tvsjr,
Modems have been added. |
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to whocares256
Should put an asterisk next to the SB6190 since it is Puma 6 and maybe a link next to the Puma 6 asterisk either to the Arris SB6190 Puma 6 forum or badmodems.com |
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jimcfs1
join:2008-03-19
Princeton, WV |
to whocares256
said by whocares256:They should not charge for wifi if you have a "modem only" on your account. Just take this Arris TG2482A back to the local SL office in town and ask for bare modem, correct? Now, given that, what wifi routers are everyone having good luck? I have a 200mb connection, so it needs to handle that well. I don't really have a need for more than 200, but given that I was at 6Mb on Frontier about 3 years ago, I've come a long way. |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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to MOC
Whoops, Missed an asterisk, It has been added. |
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| whocares256 |
to jimcfs1
Yes, you can take the modem/router combo back and request a Modem only. Just make sure they don't charge you a modem rental fee. I would recommend a Netgear CM600 or a SB6183.
As far as a router, You will need to purchase one. Any $60 and up router should be ok. |
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to whocares256
Working until today Greenville, NC area, SB6121. Hopefully a SB6141 will work as well. At least until Suddenlink tells me to replace it again after 3-5 years. |
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jackal
join:2004-01-06
Ozark, MO
1 recommendation |
to whocares256
At least in the Branson market, they charge a modem rental fee of $10/mo. Coincidentally, that's the same as the modem+gateway+wifi rental fee of $10/mo...so there's no savings by going modem-only short of buying your own.
As far as wifi performance, the limiting factor will almost certainly be your end devices, not the router. I have a UniFi AP AC HD, which is probably just about as top-of-the-line as you can get (99.9% of the way towards top-end enterprise-class stuff at a fraction of the price). If you sum all the bands and 4x4 MIMO and everything it does, it'll do about 2.5gbps...but with 2x2 MIMO chips in my iPhone and laptop, the most I can realistically get is about 300mbps. If you have a better wireless chip in your laptop (or phone) that can do 3 chains (3x3 MIMO), you'll get better performance than I do, but any router that supports 3 chains is about all you really need at this point.
That said, I do highly recommend Ubiquiti gear, even though the AP AC HD is overkill...the UniFi AP AC PRO is plenty for your needs at 1/3 to 1/2 the price of the HD. You do need a separate, dedicated wired router; Ubiquiti's own EdgeRouter series is great at a good price point, though I myself am more of a Mikrotik guy and have been very pleased with the newest hEX, which retails for $50, so you can have a top-end network set-up for about $170 total, less than many fancy AC1900 routers at Best Buy, at the cost of a slight learning curve to set it up. Or if you want an all-in-one router+wireless ap device, the MikroTik hAP ac is fantastic (I have them in two properties) for slightly more than $100. Wireless performance won't be quite as great as the Ubiquiti, but unless you have a large house, you won't have any trouble pulling at least 200mbps through its wifi. |
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to whocares256
Netgear CM500 in Charleston WV market. Installed for 2 weeks and no issues so far. |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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tco0085
CM500 has been added. |
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I have a Cisco DPC3000 working on Suddenlink in North Texas. Its not the fastest but it has been a very good modem. |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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SlowGrind,
Modem has been added. Thank You. |
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 BIGMIKEQ
Premium Member
join:2002-06-07
Gainesville, FL
1 edit |
BIGMIKE
Premium Member
2018-Jan-7 9:42 am
works ARRIS SURFboard SB6183 Cable Modem BLYTHE ca » www.speedtest.net/my-res ··· 54401264 |
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to SlowGrind
Does that say 8000 dbv? lol |
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whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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I zoomed in on it and it look like 803 3.7
I don't think 8K dbv is even possible without frying a chip or 2. |
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jimcfs1
join:2008-03-19
Princeton, WV |
to whocares256
A followup on my experience. I bought a refurb Belkin AC1600 dual band router. Took back to my local SL office the modem/wifi router I was leasing. They told me the only choices I had were to either purchase my own router (which the gal couldn't give me the correct specs... referring to it as 24 "bit" instead of 24 "channels".. yes I tried to correct her and complained about it to a supervisor) or purchase theirs for $80. I took the latter because they upgraded it to a 32 channel modem. So, they no longer give the modems out for free, you lease it for $10 a month either with or without wifi, at least in southern WV. |
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