Broadband Tech > Security > Security > Need help removing McAfee!!!

reply to LBadvance

Re: Need help removing McAfee!!!

reply to jopfef
using Radmin? Try right clicking at the top of your viewer window to get a menu and send an alt-ctr-dlt

Then close the regedit from there...
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thegrinch "the price of mortality is death."

reply to LBadvance
Well you guy may no better than I but I dont see how his registry is all messy. Just because of this one program, McAfee virus software. Its McAfee that puts all the keys in there like that but dont remove them when you run the uninstall. So I dont know about her computer but mine is full & I for one dont want to put all my other programs back on and tweak my DSL all over again just because I didn't want McAfee......

Who knows maybe he wants to be back over there next week..

PS.... jopfef McAfee says to do all the uninstalls and install in safe mode or thats what I read anyway......

reply to thegrinch8
Well, dagnabit, Grinch!!! Wish I had known that earlier!!!

I'm just in learning mode on Radmin, but REALLY like it so far! Today was the first time I tried it outside of my LAN, and it went very well. The only thing I had to do was slow down a bit, since you have to wait for the response via the delay. Once I got used to that, it was as easy as pie!

I'll keep that in mind once I'm connected up in the morning again.
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"...If the beasts were gone, we would die from a great loneliness of spirit." - Chief Seattle

reply to pa555
Paul, if she by some freak chance has the CD, and I can re-install McAfee, I'll definitely do it in Safe Mode.

THANK YOU for that info!!!
--
"...If the beasts were gone, we would die from a great loneliness of spirit." - Chief Seattle

reply to jopfef
yo jopfef, how did it go? I hope you got everything working. Yes Remote Administrator is an excellent program. I have done many installs through it and was able to reboot and then log in again. I love that program.

hope you got rid of mcafee, they really let me down. I was with them and must have spent a lot. They just are not keeping up with customer service and program ability. I mean when I found several people posting at PC magazine web site that the program from mcafee that they paid for would not run, I knew it may be time to move on.
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thegrinch "the price of mortality is death."

Hi, Grinch!!!

I re-installed McAfee last night, and then uninstalled it this morning. I'm working around her schedule, so I'm doing what I can when I can. I think things are going okay. Bless Radmin for being such a super program!!!

Tomorrow I plan to go through the registry and make sure that all the McAfee stuff is out of there. Will back up the registry before and after "surgery" to be on the safe side!

After that, I'll get Norton on there, get all the updates done, and then we're home free! She's a writer, and simply can't risk having a virus/worm get into anything that needs to go out. She's VERY angry that McAfee hasn't provided the antivirus security that she thought she would have with them. Oi vey... She's also on a cable modem, so I installed Trojan Hunter tonight and scanned her system, and will drop ZoneAlarm on there tomorrow. She's getting a crash course in security, that's for sure!

Thanks for checking in!!! I'll keep you posted, and let you know when everything is up and running again.

And to everyone who had input in this thread, I give a GREAT BIG THANK YOU!!!!!!!! Your help has been awesome, and I REALLY appreciate it!!!!!
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"...If the beasts were gone, we would die from a great loneliness of spirit." - Chief Seattle

WOW that is so cool you could do all this and not be right there at the computer you was working on. Can someone give me a site or something about the programs you use to do this and does it need to be on both computers. I have PCAnywhere v10 but still dont know how to work it that well....
Also jopfef was you able to reinstall & uninstall in safe mode, reboot and everything. I see where thegrinch said he was able to reboot and log in again. That is wild! I really like DSLR I learn so much here. Thank you guys I get more from all of you that I did all though High school......
[text was edited by author 2002-05-14 02:59:53]

reply to jopfef
For future reference, SonicWALL has a McAfee cleaner on their FTP site. You can find it here.

Worked flawlessly for me many times.

said by Gunth:

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For future reference, SonicWALL has a McAfee cleaner on their FTP site. You can find it here.

Worked flawlessly for me many times.

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reply to pa555

said by pa555:

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WOW that is so cool you could do all this and not be right there at the computer you was working on. Can someone give me a site or something about the programs you use to do this and does it need to be on both computers. I have PCAnywhere v10 but still dont know how to work it that well....

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said by pa555:

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...Also jopfef was you able to reinstall & uninstall in safe mode, reboot and everything. I see where thegrinch said he was able to reboot and log in again. That is wild! I really like DSLR I learn so much here. Thank you guys I get more from all of you that I did all though High school......
[text was edited by author 2002-05-14 02:59:53]

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reply to jopfef
jopfef, I was still interested in a few thing here if you will indulge me.

1. Did she find an actual McAfee CD or was it included in another CD as a package like a restoration CD from the manufature of the PC.

jopfef and Gunth,
In regard to "SonicWALL has a McAfee cleaner on their FTP site"

I was reading more about that at these two sites and was wondering if you need both...
myciocleanup.exe
nukemck.exe.

...to do the job. And if Gunth has any more Pointer just how to use them?

Thanks, John

___________________________________________________________

»www.cmpweb.com/download/sonic/sonicwall.html

SonicWall Downloads.

Two items used to clean up when a sonicwall anti-virus installation/update fails. Seeing an error of...

Installation error 0x80070002
Can't start MyInx
Uninstall ANY antivirus software, download these two items, myciocleanup.exe
nukemck.exe.

When downloading these files, type "myciocleanup.exe" with the quotes, and "nukemck.exe" respectively in the "file name" field. Remember where you saved these files.

To execute these files, double click on them one at a time and answer yes to the prompts. After they are done, reboot your computer.

The next time you go out to the internet, the Sonicwall will prompt you to install the software.

The download files on this server are intended for the exclusive use of Computer Maintenance Plus and Dynamic Data Systems customers. Unauthorized use may result in unpredictable results and possible file damage.

1275 W. 124th Avenue
Westminster, CO 80234-1705
Voice: 303-209-5521 1-800-511-1609
Fax: 303-209-5531 Email: cmp@turns.com

© 1998 Computer Maintenance Plus, Inc. all world rights reserved
___________________________________________________________

VirusScan ASaP Push Install Utility
Companies that do not have a third party software deployment solution or opt not to use their software can use the Push Install utility which is designed to provide a simple method in deploying VirusScan ASaP to all supported computers on your network. This method allows all computers on the network to be up and running VirusScan ASaP without having any end-user interaction. Please click here for details on using the Push Install utility.

If you have a failed install or uninstall, this may corrupt registry settings for an attempt to re-install. Please run this utility before setup:

»vscanasap.itmsp.com/VS2/bin/myciocleanup.Exe

NOTE: (myCIO is the former name of McAfee ASaP)
»www.myfuturecom.com/ASAPVSInstallation.asp

I should have been a bit more clear with the SonicWALL link - I wass really late for an appointment. If you are just trying to get rid of McAfee completely, the program you need is mcafeecleaner.zip. NukeMCK.exe is within that, and when you run it the program will remove all McAfee references in the registry. It does not remove the files, but you can manually delete them if you like. Whether you do or don't, McAfee is uninstalled.

WARNING - clicking 'Ok' after running NukeMCK.exe will reboot your PC.

You can ignore the other files in the FTP folder.

I would have linked right to the file but I, personally, hate when downloads are directly linked.

Good luck!

Thanks for the great info>

reply to Fireshield
Thanks Gunth I too will keep the link so if I ever need it again...

reply to Time Out$
Okay, John! Here is my attempt to answer questions!

1.) Yes, she had the actual CD. It was McAfee version 4.01, and I installed it in Safe Mode, then uninstalled it in Safe Mode the next morning. Doing this in Safe Mode was per PA's suggestion.

2.) Yes, if you're going to remove McAfee from a system, you need to run both those little apps before you try to install any other software. The "nukemck.exe" file pretty much tells you what it does, but the "myciocleanup.exe" file finds and removes registry entries for some weird app that McAfee puts on the system from those earlier versions. I ran both, both found stuff and removed it, and the system is now clear of McAfee. It wasn't until I ran the "myciocleanup.exe" app that the McAfee stuff stopped showing up during the boot process. When I ran the "nukemck.exe" file, it caused a reboot at the end of the process. When I ran the "myciocleanup.exe" file, it just went to a normal EOJ. I rebooted anyway, and that's when I found out that the McAfee was gone from the boot process.

3.) I ran a full online system scan on that system, via Panda Software's website. When I tried to install Norton, it crashed and burned. So I hopped out to their tech support and tried to run their online scan, and found out that it won't run if the system is infected! HELLOOOO! What the hell do they have the scan for??? Anyway, I then went to Panda's website; downloaded and ran PQREMOVE.COM. It's their virus removal tool, and it's the BEST removal tool I've ever used, bar none. It found Klez immediately, kicked itself into a DOS scan of the system, and cleaned all the Klez crap out of the system. Then, I ran the full online system scan -- VERY time consuming!!! -- but I wasn't about to take any more chances. The scan ran for well over an hour, and came up clean.

4.) When I have access again this evening, I'll install Norton. I've already downloaded and installed Lavasoft's Ad-Aware; cleaned off an incredible amount of spyware, and have it set to update and run automatically. I also have Trojan Hunter installed, and her system was clean. I'm also going to secure her NetBIOS this evening. Once Norton is on, then I'll drop ZoneAlarm on, and she'll be as safe and secure as I can get her.

So, hope this answers everything! It's probably more information than you wanted, but hey! you asked, you got!
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"...If the beasts were gone, we would die from a great loneliness of spirit." - Chief Seattle

You found the KLEZ