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CountMacaroni

@ic.gc.ca

rogers reply to petition.....Hahaha gota read this

this is a reply i got from rogers yesterday:

Dear ******
Interesting to see, but honestly it will have no effect on us.
enjoy your search for a new provider!

best of luck,
****** ***********,
Rogers Cable - Media and Public Relations Inquiries

-----Original Message-----
From: Rogers Cable - Media and Public Relations Inquiries [customercare@shoprogers.com]
Sent: Tuesday, May 14, 2002 10:38 AM
To: ******@runbox.com
Subject: Your Bandwidth Cap

>Your companies ideas to mimic Sympatico and their bandwidth
>caps for high-speed users are ridiculous. Below is a petition,
>which has been signed by over 4000 high speed users.
>Bandwidth caps means you'll loose us to other companies who
>dont cap.
>
>can you afford to loose the business?
>
>http://www.petitiononline.com/carrick/petition.html
>
>cheers,
>******

Im really glad to see they care so much
hehe



travisc

join:2001-11-09
Uxbridge, ON

If they lose 8% of their users, who will violate the cap, then the remaining users will see a better service. Of course they don't care.



nfx
The Wire
Premium
join:2001-05-21
Vancouver, BC
kudos:1
reply to CountMacaroni

i am soo happy rogers isn't in vancouver anymore, what a bunch of a$$holes.



travisc

join:2001-11-09
Uxbridge, ON

That being said, without seeing full headers and stuff, I am somewhat skeptical that was actually Rogers that wrote that and isn't this dude just being a troll.



Michael
Premium
join:2001-05-06
Canada

Good point. As it stands right now there is no way of verifying the validity of that alleged message.



emmpeethree
Twizzling Flagella
Premium
join:2001-04-13
Richmond, BC
reply to CountMacaroni

oh common! even rogers is more professional then that!!!

yeah, i'm glad rogers is gone from here aswell.



shudwein
OG

join:2001-10-12
Canada
reply to CountMacaroni

Well, Rogers has to go somewhere, sadly here...lol



dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
reply to CountMacaroni

notice where it says "enjoy your search for a new provider"...the "e" in "enjoy" is not capitalized and i am sure it would have been, if the email was real...had he paid a little more attention to detail, he may have fooled more people-but we are all too smart for that
--
Better. Faster. First.



elusion
Premium
join:2001-10-25
Scarborough, ON
reply to CountMacaroni

Also pay attention to the Dear ******, they would usually address you by first and last name. Or Mr or Mrs. The b in best of luck is not capitalized also.
And I do not think customercare@shoprogers.com would send such emails, it would mostly be customercare@rci.rogers.com etc. I doubt this is a valid letter.
--
-In the game of broadband, sometimes you win some, sometimes you loose some-



dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON

good eye...you are right, they wouldn't say "dear mr suchandsuch"...only loved ones call each other "dear", not business contacts-well, most business contacts anyway.
--
Better. Faster. First.



CountMacaroni

@mtnk.rnc.net.cable.r
reply to CountMacaroni

admitedly i did butcher the message slightly but that was the gist of it



nfx
The Wire
Premium
join:2001-05-21
Vancouver, BC
kudos:1
reply to CountMacaroni

just post what they really said.



Clarkey

@kraft.ca
reply to CountMacaroni

Not that it really matters anyway... Rogers would be completely within their right to reply in such a manner. An online petition is not legally binding. If it doesn't have signatures, it's not a real petition. Hence them saying "It won't affect us" is very true.

Having said that, I'm sure a company as large as Rogers would never have made such a response. It's just not good business to be so rude. Rogers would respond with a concession that, yes, there is (or will be) a cap, with an explanation of why there is a cap, and that most providers are headed in that direction to cover the cost of high speed internet. Then they would go on to talk about all of the many benefits you have by being a Hi-Speed subscriber yada yada yada.



lexsteele
Krazyk9

join:2002-01-15
Westmount, QC
reply to CountMacaroni

If it was a roger's tech guy at phone support that responded than I might believe it. God those guys are idiots!



Clarkey

@kraft.ca
reply to CountMacaroni

I agree, but they're also scripted... if you've ever called more than once for the same problem, you'll notice they always ask you the same questions, and subsequently you never get any further towards solving your problems.