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xull1x

join:2002-05-21
Markham, ON

I HATE ROGERS, HELP :(

i'm in markham, ontario [carlton/kennedy]
okay.. lemme tell you a nice little story. for the last 2 1/2 years, i've been bearing with bullshit by shaw + rogers. my friends got their cable about 1 1/2 year ago, and we all have the same problem. slow speeds. we always complain to rogers, tell them what's up. paste tons of traceroutes, pings, pics of games @ local servers w/ the nifty little phone jack. they don't do much.

they've sent enough dudes to my house, who say my "line is fine" and 200 ms pings to my gateway is fine. that's a bunch of bull. once, i got to talk to the techies (since they usually come in the morning, but this time he came afterschool), this guy just DROVE OFF when i told showed him my traceroutes!! then another techie guy basically said "please hold --- [talking to someone else] -- this guy on the phone is being a real asshole." i started swearing asap i heard that. :| i mean all i did was tell the guy about my traceroutes, etc.. he got scared and hung up, thats why remember to get the name of whoever u're talking to.

here's a sample of my yummy lag at 3am

root@nullified:~# traceroute dslreports.com
traceroute to dslreports.com (209.123.109.175), 30 hops max, 40 byte packets
1 mcr2.mtmk.phub.net.cable.rogers.com (24.156.16.129) 93.739 ms 109.281 ms 121.67 ms
2 gw01.mtmk.phub.net.cable.rogers.com (24.112.249.65) 431.021 ms 124.366 ms 210.713 ms
3 gw01.mtmc.phub.net.cable.rogers.com (66.185.81.134) 100.963 ms 20.244 ms 63.99 ms
4 gw01.esna.phub.net.cable.rogers.com (66.185.81.165) 20.795 ms 86.096 ms 97.328 ms
5 gw02.mtnk.phub.net.cable.rogers.com (66.185.80.185) 69.381 ms 26.532 ms 39.267 ms
6 gw01.mtnk.phub.net.cable.rogers.com (66.185.80.169) 36.725 ms 144.453 ms 33.17 ms
7 gw02.wlfdle.phub.net.cable.rogers.com (66.185.80.149) 44.153 ms 125.831 ms 14.932 ms
8 gw01.wlfdle.phub.net.cable.rogers.com (66.185.80.137) 37.931 ms 22.178 ms 100.195 ms
9 if-13-0.core3.NewYork.teleglobe.net (64.86.206.133) 97.117 ms 58.618 ms 68.452 ms
10 if-6-0.core2.NewYork.Teleglobe.net (64.86.83.157) 107.813 ms 82.017 ms 62.703 ms
11 if-9-0.core1.Newark.Teleglobe.net (207.45.223.81) 116.199 ms 72.648 ms 71.615 ms
12 pos6-3.core1.NewYork1.Level3.net (63.211.54.77) 70.624 ms 43.498 ms 34.555 ms
13 gige6-2.ipcolo1.NewYork1.Level3.net (64.159.17.131) 78.609 ms 36.624 ms 85.793 ms
14 pos11-0.hsipaccess1.Newark1.Level3.net (209.244.12.182) 81.884 ms 41.57 ms 85.741 ms
15 nac-level3.nac.net.156.64.in-addr.arpa (64.156.0.6) 410.635 ms 174.575 ms 253.765 ms
16 a9-0-0-152.msfc1.oct.nac.net (209.123.11.237) 158.942 ms 93.036 ms 118.825 ms
17 www.dslreports.com (209.123.109.175) 125.406 ms 45.547 ms 79.007 ms

pinging my mcr2 [modem control router]
root@nullified:~# ping -c 10 mcr2.mtmk.phub.net.cable.rogers.com
PING mcr2.mtmk.phub.net.cable.rogers.com (24.156.16.129): 56 octets data
64 octets from 24.156.16.129: icmp_seq=0 ttl=19 time=143.6 ms
64 octets from 24.156.16.129: icmp_seq=1 ttl=19 time=262.7 ms
64 octets from 24.156.16.129: icmp_seq=2 ttl=19 time=602.8 ms
64 octets from 24.156.16.129: icmp_seq=3 ttl=19 time=26.5 ms
64 octets from 24.156.16.129: icmp_seq=4 ttl=19 time=33.0 ms
64 octets from 24.156.16.129: icmp_seq=5 ttl=19 time=295.7 ms
64 octets from 24.156.16.129: icmp_seq=6 ttl=19 time=74.5 ms
64 octets from 24.156.16.129: icmp_seq=7 ttl=19 time=103.3 ms
64 octets from 24.156.16.129: icmp_seq=8 ttl=19 time=103.5 ms
64 octets from 24.156.16.129: icmp_seq=9 ttl=19 time=605.4 ms

--- mcr2.mtmk.phub.net.cable.rogers.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 26.5/195.1/605.4 ms
root@nullified:~#

pinging my phub
root@nullified:~# ping -c 10 gw01.mtmk.phub.net.cable.rogers.com
PING gw01.mtmk.phub.net.cable.rogers.com (24.112.249.65): 56 octets data
64 octets from 24.112.249.65: icmp_seq=0 ttl=254 time=27.9 ms
64 octets from 24.112.249.65: icmp_seq=1 ttl=254 time=153.5 ms
64 octets from 24.112.249.65: icmp_seq=2 ttl=254 time=57.4 ms
64 octets from 24.112.249.65: icmp_seq=3 ttl=254 time=63.5 ms
64 octets from 24.112.249.65: icmp_seq=4 ttl=254 time=471.5 ms
64 octets from 24.112.249.65: icmp_seq=5 ttl=254 time=49.5 ms
64 octets from 24.112.249.65: icmp_seq=6 ttl=254 time=25.7 ms
64 octets from 24.112.249.65: icmp_seq=7 ttl=254 time=371.0 ms
64 octets from 24.112.249.65: icmp_seq=8 ttl=254 time=57.9 ms
64 octets from 24.112.249.65: icmp_seq=9 ttl=254 time=152.4 ms

--- gw01.mtmk.phub.net.cable.rogers.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 25.7/53.0/471.5 ms

what can i do?


neeloy

join:2002-03-08
North Las Vegas, NV

what modem do you have?



Exit
Premium,ExMod 2002
join:2001-04-10
Canada
reply to xull1x

Just to start can you run these tests and link to the results. It is a Rogers problem for sure. When was the last time you got a new modem?

»/linequality
»/tweaks
--
18.98Ghz of Cancer killing power commin at yah.



skillton

join:2000-09-14
Scarborough, ON
reply to xull1x

the tweaktest is pointless mrspec3... tweaks dont do shit to ur pings times, packet loss and lag



Exit
Premium,ExMod 2002
join:2001-04-10
Canada

said by skillton:
the tweaktest is pointless mrspec3... tweaks dont do shit to ur pings times, packet loss and lag
Great thanks for telling me???

I wanted to see the rwin value and other settings he had. Don't call people stupid it makes You look like a moron

Steve
--
18.98Ghz of Cancer killing power commin at yah.


skillton

join:2000-09-14
Scarborough, ON
reply to xull1x

uh
did i call u stupid? no
i jus said it would be pointless.