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jax0n

join:2001-01-15
Mississauga, ON

Major problem here... please help!

I woke up today and discovered a major problem with my connection that i've never had before. Whenever i try to download or upload something, after a few seconds my connection will die. I cant even do the speed test or tweak test either because it involves downloading bytes. Its been happening all day. But I seem to be surfing the web and chating on mIRC ok at the moment. Does anyone know why this is happening all of a sudden? please help...



dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON

said by DaiL0:
Does anyone know why this is happening all of a sudden? please help...
welcome to rogers..hehe
--
Better. Faster. First.

jax0n

join:2001-01-15
Mississauga, ON
reply to jax0n

Could it be a line problem or something?
actually i know that most of u hate rogers, but i like it... i get good speeds, 320/50 Kbps most of the time and i barely experience any slowdowns or connection failures.



pctechguy2

join:2001-10-07
Mississauga, ON
reply to jax0n

Try reseting the modem and rebooting.......Doesnt hurt to try



Exit
Premium,ExMod 2002
join:2001-04-10
Canada
reply to jax0n

Run a line test and show us your results

»/linequality
--
18.98Ghz of Cancer killing power commin at yah.


Kabdel

join:2002-02-07
Canada
reply to dirtyjeffer

"welcome to rogers..hehe "
Go away troll.


jax0n

join:2001-01-15
Mississauga, ON
reply to jax0n

I cant even do a line quality test with this problem i have right now, It ping timeouts. Reseting my modem is the only way to reactivate my conection but then if i try and download again or even browse a big website with lots of pictures, my connection will die again.


jax0n

join:2001-01-15
Mississauga, ON

reply to jax0n

I was luckily able to get a few tests done this afternoon:

Tweak Test:
»monitor.dslreports.com/tweak/blo···a=normal

Two Speed Tests:
2002-05-23 12:21:59 EST: 31 / 399
Your download speed : 31838 bps, or 31 kbps.
A 3.8 KB/sec transfer rate.
Your upload speed : 399400 bps, or 399 kbps.

2002-05-23 12:34:43 EST: 7 / 378
Your download speed : 7810 bps, or 7 kbps.
A 0.9 KB/sec transfer rate.
Your upload speed : 378501 bps, or 378 kbps.

Line Quality Test:
»/quality/nil/765739

[text was edited by author 2002-05-23 12:56:56]



skillton

join:2000-09-14
Scarborough, ON
reply to jax0n

whoa gj rogers... so much for docsis modems...



Exit
Premium,ExMod 2002
join:2001-04-10
Canada
reply to jax0n

Is that your line test? That looks amazingly good. If your speeds are that bad there is nothing we can do to help you. You need to call Rogers and tell them you are going to cancel unless its fixed ASAP

Steve
--
18.98Ghz of Cancer killing power commin at yah.



elusion
Premium
join:2001-10-25
Scarborough, ON
reply to jax0n

maybe it's his rwin, that's making his speeds this low? I don't know .


jax0n

join:2001-01-15
Mississauga, ON
reply to jax0n

Nope, it has nothing to do with my PC settings. I've got a home network that is sharing internet, seems to be happening with all PCs. I ussually get really amazing speeds with Rogers. I've had Rogers for almost a year and never had any big problems until recently. I called tech support and the person ran some tests and said he doesnt know what is causing this to happen. So he gave me a reference number and told me to call back within 24 to 48 hours.