O Canada! > Canadian > Rogers > My area is finally docsis. I'm getting rogers!

reply to skillton

Re: My area is finally docsis. I'm getting rogers!

reply to skillton
What is the difference in docsis modems?

reply to skillton

They maybe docsis certified, but the CMTS's in use currently aren't, not unless Rogers has bought new ones.

reply to skillton
heh
well my area uses other docsis modems now... and rogers said the only modem that will work in my area is the motorola a few months ago when i moved here... so if the ctms was docsis there would b quite a long list of other modems they could use in this area

reply to skillton
2002-06-04 14:14:29 EST: 2179 / 346
Your download speed : 2179462 bps, or 2179 kbps.
A 266 KB/sec transfer rate.
Your upload speed : 346320 bps, or 346 kbps.
Seems like broadband .. above the 1mbit barrier!
5-7ms to my 1st hop... damn i love rogers now

reply to skillton
er.. doesn't rogers have like a $50 or $80 reactivation fee? that's what they told me. Anyways...

1 398 ms 220 ms 137 ms mcr5.mtag.phub.net.cable.rogers.com [24.112.63.1]
2 288 ms 151 ms 234 ms gw01.mtag.phub.net.cable.rogers.com [24.112.249.225]
3 247 ms 165 ms 137 ms gw01.ym.phub.net.cable.rogers.com [66.185.81.162]
4 192 ms 96 ms 69 ms gw02.ym.phub.net.cable.rogers.com [66.185.80.218]
5 315 ms 83 ms 55 ms gw01.bloor.phub.net.cable.rogers.com [66.185.80.230]
6 233 ms 137 ms 206 ms gw02.bloor.phub.net.cable.rogers.com [66.185.80.250]
7 gw01.wlfdle.phub.net.cable.rogers.com [66.185.80.10] reports: Destination host unreachable.

Trace complete.

is this bad? also, does anyone know if my area is or will be docsis compliant?

reply to skillton
those are terrible pings. you should be pinging less than 30ms to your gateway. im not sure if the mtag phub is docsis compliant. call rogers and complain about your line speed. email them tracerts and speedtests.
[text was edited by author 2002-06-04 17:26:38]

reply to skillton
mtag is docsis compatible. i was on mcr3.mtag a few months ago when i had my motorola modem.

Pinging 10.55.56.1 with 32 bytes of data:

Reply from 10.55.56.1: bytes=32 time=7ms TTL=255
Reply from 10.55.56.1: bytes=32 time=7ms TTL=255
Reply from 10.55.56.1: bytes=32 time=5ms TTL=255
Reply from 10.55.56.1: bytes=32 time=5ms TTL=255

Ping statistics for 10.55.56.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 7ms, Average = 6ms
thats my gateway
[text was edited by author 2002-06-04 17:49:03]

reply to skillton
whenever you E-MAIL them about speeds, an automated bot msgs you to send them ping and tracert results so they can further monitor it. then when you DO send it, another automated bot replies telling you they'll look into it.. and whenever I call in, they say it's fine. buh den.. i dun lyk ppl comin over 2 my house.. cuz when i had my cable installed.. the guy dat came 2 install stuff.. he went through my files on my computer! wtf?

reply to skillton
I've been reading with interest these messages and my 2cents as I work for rogers HSI.

-If your eager to get a docsis modem, I prefer the RCA, and try not to use your internal NIC>2>USB, ask for a PCI NIC if you dont already have one.

-DOCSIS modems have built-in connection cut off buttons, eg very poor mans firewall when your away lol. The ericcson piperider allows network broadcasts dhcp packets even when this is on, the rca does not.

-DOCSIS modems are much easier to troubleshoot and easier to rollout from a network owners point of view.

-From the network side, the tools available to me in troubleshooting docsis modem issues are good, but still evolving.

-Most phubs will eventually become DOCSIS ready, however there are no plans for mass modem swaps because that would cost too much.

dc.

reply to mau108
Thats plain wrong.

1. not all techs are equipped with laptops. depends on if they are r/f techs, maint. techs, supertechs or pc installers.

2. if your getting a full install, the tech will go through your computer and install files and change settings.

3. if they are sent to investigate a specific problem that is not r/f related, they will need to go through your computer, you'd be surprised how many dumb people disable NIC's, delete drivers, change settings etc.

4. the techs should not be going through your word docs etc obviously, but saying that they not touch your computer is incorrect.

dc.

reply to datac8

said by datac:

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I've been reading with interest these messages and my 2cents as I work for rogers HSI.

-If your eager to get a docsis modem, I prefer the RCA, and try not to use your internal NIC>2>USB, ask for a PCI NIC if you dont already have one.

-DOCSIS modems have built-in connection cut off buttons, eg very poor mans firewall when your away lol. The ericcson piperider allows network broadcasts dhcp packets even when this is on, the rca does not.

-DOCSIS modems are much easier to troubleshoot and easier to rollout from a network owners point of view.

-From the network side, the tools available to me in troubleshooting docsis modem issues are good, but still evolving.

-Most phubs will eventually become DOCSIS ready, however there are no plans for mass modem swaps because that would cost too much.

dc.

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reply to skillton
Hey datac, what you think of the Motorolla CyberSurfr Wave?

Any good???, crap???

And will i be elligable for a swap?
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...:::M.A.U.1.0.8:::...

reply to mau108

said by mau108:

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said by skillton:

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heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop

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WRONG.

"Migration to DOCSIS
The CyberSURFR Wave cable modem and CyberSURFR Link, Motorola's DOCSIS-Certified cable modem, operate from a DOCSIS standards-based CMTS, ensuring a seamless migration to a standards based cable data system."

Quoted from:
»ecc400.com/motorola/wavespec.htm

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said by sbrook:

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said by mau108:

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said by skillton:

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heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop

---

WRONG.

"Migration to DOCSIS
The CyberSURFR Wave cable modem and CyberSURFR Link, Motorola's DOCSIS-Certified cable modem, operate from a DOCSIS standards-based CMTS, ensuring a seamless migration to a standards based cable data system."

Quoted from:
»ecc400.com/motorola/wavespec.htm

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Read that again there Mau108 ... The CyberSURFR Link is the DOCSIS-Certified modem, and both the Link and the Wave will operate from a DOCSIS standards based CMTS to permit the changeover to a DOCSIS standard system. In other words the Wave is not fully DOCSIS, but will work in a DOCSIS system.

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reply to skillton
If it doesn't drop connection or lose DHCP IP settings then your all set... but if that starts to happen, lose the USB nic and use a PCI Nic.

dc.

reply to mau108
Most of the motorola technology rogers has right now is left over from Shaw areas... rogers spent $300 million upgrading this area specifically (simcoe/york/durham) to bring it up to spec.

The modems themselves are fine, and don't have too many problems, and likely you probably dont have a choice anyway. But your headend may become docsis compliant soon, and then you'll have a choice. If the modem is working fine for you, don't worry about it, motorola is one of the pioneers in cable modem technology and a lot of the docsis standard is based on it as well.

dc.