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skillton

join:2000-09-14
Scarborough, ON
reply to skillton

Re: My area is finally docsis. I'm getting rogers!

heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop



mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable

said by skillton:
heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop
19-20 ms...
pretty good
they wired it fresh into my room, comming from outside(not connected with my TV CABLE line )

I dont care if its docsis or not hehe, its faster then DSL and its 5:50 pm now
--
•·.·´¯`·.·•MAU108•·.·´¯`·.·•


mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
reply to skillton

What is the difference in docsis modems?



mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable
reply to skillton

said by skillton:
heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop
WRONG.

"Migration to DOCSIS
The CyberSURFR Wave cable modem and CyberSURFR Link, Motorola's DOCSIS-Certified cable modem, operate from a DOCSIS standards-based CMTS, ensuring a seamless migration to a standards based cable data system."

Quoted from:
»ecc400.com/motorola/wavespec.htm
--
•·.·´¯`·.·•MAU108•·.·´¯`·.·•

neeloy

join:2002-03-08
North Las Vegas, NV

They maybe docsis certified, but the CMTS's in use currently aren't, not unless Rogers has bought new ones.



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

heh
well my area uses other docsis modems now... and rogers said the only modem that will work in my area is the motorola a few months ago when i moved here... so if the ctms was docsis there would b quite a long list of other modems they could use in this area



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

2002-06-04 14:14:29 EST: 2179 / 346
Your download speed : 2179462 bps, or 2179 kbps.
A 266 KB/sec transfer rate.
Your upload speed : 346320 bps, or 346 kbps.
Seems like broadband .. above the 1mbit barrier!
5-7ms to my 1st hop... damn i love rogers now



elva lover

join:2002-05-08
reply to skillton

er.. doesn't rogers have like a $50 or $80 reactivation fee? that's what they told me. Anyways...

1 398 ms 220 ms 137 ms mcr5.mtag.phub.net.cable.rogers.com [24.112.63.1]
2 288 ms 151 ms 234 ms gw01.mtag.phub.net.cable.rogers.com [24.112.249.225]
3 247 ms 165 ms 137 ms gw01.ym.phub.net.cable.rogers.com [66.185.81.162]
4 192 ms 96 ms 69 ms gw02.ym.phub.net.cable.rogers.com [66.185.80.218]
5 315 ms 83 ms 55 ms gw01.bloor.phub.net.cable.rogers.com [66.185.80.230]
6 233 ms 137 ms 206 ms gw02.bloor.phub.net.cable.rogers.com [66.185.80.250]
7 gw01.wlfdle.phub.net.cable.rogers.com [66.185.80.10] reports: Destination host unreachable.

Trace complete.

is this bad? also, does anyone know if my area is or will be docsis compliant?



train wreck

join:2002-01-26
Scarborough, ON

reply to skillton

those are terrible pings. you should be pinging less than 30ms to your gateway. im not sure if the mtag phub is docsis compliant. call rogers and complain about your line speed. email them tracerts and speedtests.
[text was edited by author 2002-06-04 17:26:38]



skillton

join:2000-09-14
Scarborough, ON

reply to skillton

mtag is docsis compatible. i was on mcr3.mtag a few months ago when i had my motorola modem.

Pinging 10.55.56.1 with 32 bytes of data:

Reply from 10.55.56.1: bytes=32 time=7ms TTL=255
Reply from 10.55.56.1: bytes=32 time=7ms TTL=255
Reply from 10.55.56.1: bytes=32 time=5ms TTL=255
Reply from 10.55.56.1: bytes=32 time=5ms TTL=255

Ping statistics for 10.55.56.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 7ms, Average = 6ms
thats my gateway
[text was edited by author 2002-06-04 17:49:03]



elva lover

join:2002-05-08
reply to skillton

whenever you E-MAIL them about speeds, an automated bot msgs you to send them ping and tracert results so they can further monitor it. then when you DO send it, another automated bot replies telling you they'll look into it.. and whenever I call in, they say it's fine. buh den.. i dun lyk ppl comin over 2 my house.. cuz when i had my cable installed.. the guy dat came 2 install stuff.. he went through my files on my computer! wtf?



mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable

said by elva lover:
whenever you E-MAIL them about speeds, an automated bot msgs you to send them ping and tracert results so they can further monitor it. then when you DO send it, another automated bot replies telling you they'll look into it.. and whenever I call in, they say it's fine. buh den.. i dun lyk ppl comin over 2 my house.. cuz when i had my cable installed.. the guy dat came 2 install stuff.. he went through my files on my computer! wtf?
1. The guy is not supposed to use your computer, he will and should have a laptop on hand in which he connects your ethernet line to , to test the speed.

2. Going through your personal files is a crime and a strict course of action could and should be taken. (thats only if your 100% sure he went throouhg your PERSONAL FILES)

All in all there is not reason for the tech to even touch your PC, he should have his on little laptop with him at all times.

Complain!!!
--
•·.·´¯`·.·•MAU108•·.·´¯`·.·•


datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to skillton

I've been reading with interest these messages and my 2cents as I work for rogers HSI.

-If your eager to get a docsis modem, I prefer the RCA, and try not to use your internal NIC>2>USB, ask for a PCI NIC if you dont already have one.

-DOCSIS modems have built-in connection cut off buttons, eg very poor mans firewall when your away lol. The ericcson piperider allows network broadcasts dhcp packets even when this is on, the rca does not.

-DOCSIS modems are much easier to troubleshoot and easier to rollout from a network owners point of view.

-From the network side, the tools available to me in troubleshooting docsis modem issues are good, but still evolving.

-Most phubs will eventually become DOCSIS ready, however there are no plans for mass modem swaps because that would cost too much.

dc.



datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to mau108

Thats plain wrong.

1. not all techs are equipped with laptops. depends on if they are r/f techs, maint. techs, supertechs or pc installers.

2. if your getting a full install, the tech will go through your computer and install files and change settings.

3. if they are sent to investigate a specific problem that is not r/f related, they will need to go through your computer, you'd be surprised how many dumb people disable NIC's, delete drivers, change settings etc.

4. the techs should not be going through your word docs etc obviously, but saying that they not touch your computer is incorrect.

dc.



skillton

join:2000-09-14
Scarborough, ON

reply to datac8

said by datac:
I've been reading with interest these messages and my 2cents as I work for rogers HSI.

-If your eager to get a docsis modem, I prefer the RCA, and try not to use your internal NIC>2>USB, ask for a PCI NIC if you dont already have one.

-DOCSIS modems have built-in connection cut off buttons, eg very poor mans firewall when your away lol. The ericcson piperider allows network broadcasts dhcp packets even when this is on, the rca does not.

-DOCSIS modems are much easier to troubleshoot and easier to rollout from a network owners point of view.

-From the network side, the tools available to me in troubleshooting docsis modem issues are good, but still evolving.

-Most phubs will eventually become DOCSIS ready, however there are no plans for mass modem swaps because that would cost too much.

dc.
well i got the ericsson modem and i'm very happy with it. i dont use the pipelock feature anyway so i dont really care if the 1 n the rca modem is better... plus the ericsson modem looks way better then the rca... 2 bad rogers doesnt give out the newer docsis 1.1 compatible hm204c... mine is a hm200c... docsis 1.0
oh a and by the way i'm using my built in NIC... i have 3 other pci nic's but i use 2 of em for my lan and the other is still in its box... my speeds arent too constant but i always get 1.7mbps+... Du Meter shows very unconstant speeds... like 1 second its 70kb/sec the next sec its 400kb/sec
[text was edited by author 2002-06-08 19:46:52]


mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
reply to skillton

Hey datac, what you think of the Motorolla CyberSurfr Wave?

Any good???, crap???

And will i be elligable for a swap?
--
...:::M.A.U.1.0.8:::...



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to mau108

said by mau108:
said by skillton:
heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop
WRONG.

"Migration to DOCSIS
The CyberSURFR Wave cable modem and CyberSURFR Link, Motorola's DOCSIS-Certified cable modem, operate from a DOCSIS standards-based CMTS, ensuring a seamless migration to a standards based cable data system."

Quoted from:
»ecc400.com/motorola/wavespec.htm

Read that again there Mau108 ... The CyberSURFR Link is the DOCSIS-Certified modem, and both the Link and the Wave will operate from a DOCSIS standards based CMTS to permit the changeover to a DOCSIS standard system. In other words the Wave is not fully DOCSIS, but will work in a DOCSIS system.


mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable

said by sbrook:
said by mau108:
said by skillton:
heh
that modem aint docsis but the speeds ur gettin r sweet
what kinda pings u get 2 ur 1st hop
WRONG.

"Migration to DOCSIS
The CyberSURFR Wave cable modem and CyberSURFR Link, Motorola's DOCSIS-Certified cable modem, operate from a DOCSIS standards-based CMTS, ensuring a seamless migration to a standards based cable data system."

Quoted from:
»ecc400.com/motorola/wavespec.htm

Read that again there Mau108 ... The CyberSURFR Link is the DOCSIS-Certified modem, and both the Link and the Wave will operate from a DOCSIS standards based CMTS to permit the changeover to a DOCSIS standard system. In other words the Wave is not fully DOCSIS, but will work in a DOCSIS system.
OOOK...
Wouldn't that mean the modem is capable of docsis?
--
...:::M.A.U.1.0.8:::...


datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to skillton

If it doesn't drop connection or lose DHCP IP settings then your all set... but if that starts to happen, lose the USB nic and use a PCI Nic.

dc.



datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to mau108

Most of the motorola technology rogers has right now is left over from Shaw areas... rogers spent $300 million upgrading this area specifically (simcoe/york/durham) to bring it up to spec.

The modems themselves are fine, and don't have too many problems, and likely you probably dont have a choice anyway. But your headend may become docsis compliant soon, and then you'll have a choice. If the modem is working fine for you, don't worry about it, motorola is one of the pioneers in cable modem technology and a lot of the docsis standard is based on it as well.

dc.


leafzfan50

join:2002-05-02
reply to skillton

Is the new terayon modem docsis? When i say new i mean the one that looks newer (not the old box one). Its the new aerodynamic lookin' one. Also, i've been experiencing some pretty bad speeds as of late. The pingtimes start out great (66ms @ 8am)and then drop (200ms @ 12:00pm). Any suggestions?



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

no that modem aint docsis
and the high pings are cause by congestion... call rogers up... but they prolly aint gonna do anything about it



datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to leafzfan50

Yes unfortunately, your ping times are bad, but not bad ENOUGH for Rogers to do something about. 200ms is considered acceptable, they will only issue a ticket to take a look at increasing bandwidth and/or additional equipment in your headend when you have consistantly over 300ms.

dc.



mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable
reply to skillton

1 4 ms 79 ms 19 ms
]
2 111 ms 23 ms 18 ms
33]
3 34 ms 8 ms 11 ms
34]
4 113 ms 26 ms 48 ms
42]
5 76 ms 26 ms 28 ms
89]
6 115 ms 37 ms 38 ms
65]
7 136 ms 42 ms 94 ms
.153]
8 113 ms 92 ms 106 ms
.133]
9 45 ms 68 ms 61 ms
29]
10 * * *
11 292 ms 30 ms 33 ms
45]
12 153 ms 97 ms 99 ms
13 137 ms 108 ms 50 ms
14 77 ms 75 ms 61 ms
15 70 ms 81 ms 60 ms
16 331 ms 51 ms 96 ms
17 67 ms 66 ms 80 ms
18 73 ms 107 ms 53 ms
19 78 ms 76 ms 105 ms
20 126 ms 76 ms 131 ms

Those are pretty bad...

--
...:::M.A.U.1.0.8:::...



train wreck

join:2002-01-26
Scarborough, ON

reply to skillton

not as bad as this

C:\Documents and Settings\Tarek Khan>tracert www.dslreports.com

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 390 ms 240 ms 177 ms mcr1.mtmc.phub.net.cable.rogers.com [24.100.195.
1]
2 479 ms 284 ms 226 ms gw01.mtmc.phub.net.cable.rogers.com [24.112.249.
161]
3 179 ms 204 ms 167 ms gw01.esna.phub.net.cable.rogers.com [66.185.81.1
65]
4 449 ms 216 ms 273 ms gw02.mtnk.phub.net.cable.rogers.com [66.185.80.1
81]
5 19 ms 100 ms 275 ms gw01.mtnk.phub.net.cable.rogers.com [66.185.80.1
65]
6 271 ms 184 ms 172 ms gw02.wlfdle.phub.net.cable.rogers.com [66.185.80
.153]
7 220 ms 80 ms 79 ms gw01.wlfdle.phub.net.cable.rogers.com [66.185.80
.133]
8 161 ms 134 ms 170 ms if-12-0.core3.NewYork.teleglobe.net [64.86.206.1
29]
9 * * * Request timed out.
10 544 ms 212 ms 204 ms if-7-0.core1.Chicago3.Teleglobe.net [207.45.220.
45]
11 820 ms 146 ms 212 ms POS5-0.BR5.CHI2.ALTER.NET [204.255.169.17]
12 519 ms 225 ms 271 ms 0.so-6-0-0.XL1.CHI2.ALTER.NET [152.63.68.198]
13 420 ms 171 ms 177 ms 0.so-1-0-0.TL1.CHI2.ALTER.NET [152.63.67.105]
14 257 ms 327 ms 257 ms 0.so-2-3-0.TL1.NYC8.ALTER.NET [146.188.163.170]

15 229 ms 101 ms 598 ms 0.so-3-0-0.XL1.NYC1.ALTER.NET [152.63.27.29]
16 84 ms 340 ms 75 ms 0.so-0-0-0.XR1.NYC1.ALTER.NET [152.63.19.85]
17 399 ms 190 ms 260 ms 507.ATM7-0.GW7.NYC1.ALTER.NET [152.63.25.73]
18 249 ms 142 ms 181 ms nac-nyc-gw1.customer.alter.net [157.130.9.142]
19 1550 ms 323 ms 226 ms www.dslreports.com [209.123.109.175]

Trace complete.

C:\Documents and Settings\Tarek Khan>ping -n 10 24.100.195.1 -l 1024

Pinging 24.100.195.1 with 1024 bytes of data:

Reply from 24.100.195.1: bytes=1024 time=535ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=243ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=230ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=468ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=288ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=1730ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=168ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=245ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=367ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=763ms TTL=19

Ping statistics for 24.100.195.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 168ms, Maximum = 1730ms, Average = 503ms

Like datac said bad to Rogers is 300ms+, which is what I'm getting. They said my connection is borderline cuz in the tests they did i was getting sometimes above 300ms and sometimes below 300ms. On Friday a technician came to change my modem but just gave me another motorola. Rogers told me that they will only give me a DOCSIS modem if this one now does not fix my high pings and packet loss (which i know it won't).
[text was edited by author 2002-06-16 14:12:37]

[text was edited by author 2002-06-16 14:13:22]



dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
reply to mau108

hey DJ...aside from the bit caps stuff..are you missing sympatico yet??

P.S. pings are still rock solid (15-19 ms) and speeds are still always consistent (about 975 kbps, anytime of day).
--
Better. Faster. First.



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

if my pings were as low as urs and my speeds were as good as urs i woulda stayed with dsl... not sympatico tho
unfortunately my area has old telephone lines... so no dsl for me... unless rogers becomes horrible