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leafzfan50

join:2002-05-02
reply to skillton

Re: My area is finally docsis. I'm getting rogers!

Is the new terayon modem docsis? When i say new i mean the one that looks newer (not the old box one). Its the new aerodynamic lookin' one. Also, i've been experiencing some pretty bad speeds as of late. The pingtimes start out great (66ms @ 8am)and then drop (200ms @ 12:00pm). Any suggestions?



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

no that modem aint docsis
and the high pings are cause by congestion... call rogers up... but they prolly aint gonna do anything about it



datac8
Rogerstech

join:2002-06-08
Toronto, ON
reply to leafzfan50

Yes unfortunately, your ping times are bad, but not bad ENOUGH for Rogers to do something about. 200ms is considered acceptable, they will only issue a ticket to take a look at increasing bandwidth and/or additional equipment in your headend when you have consistantly over 300ms.

dc.



mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable
reply to skillton

1 4 ms 79 ms 19 ms
]
2 111 ms 23 ms 18 ms
33]
3 34 ms 8 ms 11 ms
34]
4 113 ms 26 ms 48 ms
42]
5 76 ms 26 ms 28 ms
89]
6 115 ms 37 ms 38 ms
65]
7 136 ms 42 ms 94 ms
.153]
8 113 ms 92 ms 106 ms
.133]
9 45 ms 68 ms 61 ms
29]
10 * * *
11 292 ms 30 ms 33 ms
45]
12 153 ms 97 ms 99 ms
13 137 ms 108 ms 50 ms
14 77 ms 75 ms 61 ms
15 70 ms 81 ms 60 ms
16 331 ms 51 ms 96 ms
17 67 ms 66 ms 80 ms
18 73 ms 107 ms 53 ms
19 78 ms 76 ms 105 ms
20 126 ms 76 ms 131 ms

Those are pretty bad...

--
...:::M.A.U.1.0.8:::...



train wreck

join:2002-01-26
Scarborough, ON

reply to skillton

not as bad as this

C:\Documents and Settings\Tarek Khan>tracert www.dslreports.com

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 390 ms 240 ms 177 ms mcr1.mtmc.phub.net.cable.rogers.com [24.100.195.
1]
2 479 ms 284 ms 226 ms gw01.mtmc.phub.net.cable.rogers.com [24.112.249.
161]
3 179 ms 204 ms 167 ms gw01.esna.phub.net.cable.rogers.com [66.185.81.1
65]
4 449 ms 216 ms 273 ms gw02.mtnk.phub.net.cable.rogers.com [66.185.80.1
81]
5 19 ms 100 ms 275 ms gw01.mtnk.phub.net.cable.rogers.com [66.185.80.1
65]
6 271 ms 184 ms 172 ms gw02.wlfdle.phub.net.cable.rogers.com [66.185.80
.153]
7 220 ms 80 ms 79 ms gw01.wlfdle.phub.net.cable.rogers.com [66.185.80
.133]
8 161 ms 134 ms 170 ms if-12-0.core3.NewYork.teleglobe.net [64.86.206.1
29]
9 * * * Request timed out.
10 544 ms 212 ms 204 ms if-7-0.core1.Chicago3.Teleglobe.net [207.45.220.
45]
11 820 ms 146 ms 212 ms POS5-0.BR5.CHI2.ALTER.NET [204.255.169.17]
12 519 ms 225 ms 271 ms 0.so-6-0-0.XL1.CHI2.ALTER.NET [152.63.68.198]
13 420 ms 171 ms 177 ms 0.so-1-0-0.TL1.CHI2.ALTER.NET [152.63.67.105]
14 257 ms 327 ms 257 ms 0.so-2-3-0.TL1.NYC8.ALTER.NET [146.188.163.170]

15 229 ms 101 ms 598 ms 0.so-3-0-0.XL1.NYC1.ALTER.NET [152.63.27.29]
16 84 ms 340 ms 75 ms 0.so-0-0-0.XR1.NYC1.ALTER.NET [152.63.19.85]
17 399 ms 190 ms 260 ms 507.ATM7-0.GW7.NYC1.ALTER.NET [152.63.25.73]
18 249 ms 142 ms 181 ms nac-nyc-gw1.customer.alter.net [157.130.9.142]
19 1550 ms 323 ms 226 ms www.dslreports.com [209.123.109.175]

Trace complete.

C:\Documents and Settings\Tarek Khan>ping -n 10 24.100.195.1 -l 1024

Pinging 24.100.195.1 with 1024 bytes of data:

Reply from 24.100.195.1: bytes=1024 time=535ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=243ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=230ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=468ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=288ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=1730ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=168ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=245ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=367ms TTL=19
Reply from 24.100.195.1: bytes=1024 time=763ms TTL=19

Ping statistics for 24.100.195.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 168ms, Maximum = 1730ms, Average = 503ms

Like datac said bad to Rogers is 300ms+, which is what I'm getting. They said my connection is borderline cuz in the tests they did i was getting sometimes above 300ms and sometimes below 300ms. On Friday a technician came to change my modem but just gave me another motorola. Rogers told me that they will only give me a DOCSIS modem if this one now does not fix my high pings and packet loss (which i know it won't).
[text was edited by author 2002-06-16 14:12:37]

[text was edited by author 2002-06-16 14:13:22]



dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
reply to mau108

hey DJ...aside from the bit caps stuff..are you missing sympatico yet??

P.S. pings are still rock solid (15-19 ms) and speeds are still always consistent (about 975 kbps, anytime of day).
--
Better. Faster. First.



skillton

join:2000-09-14
Scarborough, ON
reply to skillton

if my pings were as low as urs and my speeds were as good as urs i woulda stayed with dsl... not sympatico tho
unfortunately my area has old telephone lines... so no dsl for me... unless rogers becomes horrible