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rixor

join:2002-05-11
Scarborough, ON

This is what you get if you live in my area:

2002-05-23 19:27:03 Speed test (la) 659/117 kbps
2002-05-23 19:25:27 Speed test (wc) 437/115 kbps
2002-05-18 21:08:05 Speed test (la) 494/89 kbps
2002-05-18 09:51:23 Speed test (la) 917/137 kbps
2002-05-18 09:50:30 Speed test (ec) 1474/68 kbps
2002-05-17 21:12:07 Speed test (la) 494/90 kbps
2002-05-17 21:10:59 Speed test (wc) 495/199 kbps
2002-05-16 17:54:35 Speed test (la) 536/88 kbps
2002-05-15 21:08:38 Speed test (wc) 288/98 kbps

Oh, and here is the test I just did today:

2002-06-12 21:00:19 EST: 214 / 84
Your download speed : 214731 bps, or 214 kbps.
A 26.2 KB/sec transfer rate.
Your upload speed : 84745 bps, or 84 kbps.

Any time after 5pm, I ping everywhere for 200+ ms...

Notice my cable is capable of good speeds. It is when people start logging on, my speeds go WAY WAY down.

I get massive ping spikes every 5 pings (1000+ ms), meaning I cannot play any games because the stupid cable spikes on me.

I ping my gateway for 200+ ms.

I called rogers. They tell me there is a congestion problem in my area. They will need to segment the area if I want any improvements. But, when are the engineers going to start segmenting the area? Who the f*ck knows. I've been waiting forever now. I give weekly calls. My ticket has been put on High priority. Any changes? No. Is DSL available in my area? No.

I just wanted to share my pain. Be happy with your rogers everyone. At least you don't have it THIS bad. I live at near McCowan and Steeles.

-RiXoR
[text was edited by author 2002-06-12 21:01:04]


Hunger

@cpe.net.cable.rogers
Sounds like your paying for high speed and getting lite I would ask to switch. If they ask for $50 say you would like to disconect and when you have disconected say you would now like to reconect

Peter
»www.againsthunger.org


train wreck

join:2002-01-26
Scarborough, ON
reply to rixor
what's ur phub? if ur on mtmc, the segmentation has supposedly been going on since the end of feb. i call more than once per week and every time im just told that my tickets are still pending and they don't know anything about the segmentation. also mtmc is now docsis complaint and the Erricson/RCA modems are now the preferred modem in the area so u should ask for one. if tech support tells you it wont make a diff dont listen. i've seen results from people on mtmc before and after getting a docsis modem and it does make a difference.


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
reply to rixor
those are some bad speeds..i can see how that can be frustrating. and bad pings do suck-even i don't like getting cheap frags from lagging gamers (well, maybe just a couple).
--
Better. Faster. First.


elusion
Premium
join:2001-10-25
Scarborough, ON
reply to rixor
even the pings on lite are better, I tried it out on a few of my friend's/family's computers.

rixor

join:2002-05-11
Scarborough, ON
reply to train wreck
said by TarekKhan:
what's ur phub? if ur on mtmc, the segmentation has supposedly been going on since the end of feb. i call more than once per week and every time im just told that my tickets are still pending and they don't know anything about the segmentation. also mtmc is now docsis complaint and the Erricson/RCA modems are now the preferred modem in the area so u should ask for one. if tech support tells you it wont make a diff dont listen. i've seen results from people on mtmc before and after getting a docsis modem and it does make a difference.
Did you get one of the new docsis modems yet?


train wreck

join:2002-01-26
Scarborough, ON
reply to rixor
no the technician who replaced my modem yesterday didn't have any on him, but he said he would have given me one if he did. So i called rogers and told them i didn't get the modem i was supposed to and they said we don't give new modems on request, even though in my file it said that i was to get a docsis modem. After a bit of talking the tech told me to give the modem a few days and see if there are any improvements (which i know there won't be), and if there aren't then he'll swap the modem again. so hopefully i'll be getting a docsis modem sometime next week. some of the things the tech told me were ridiculous. he pinged my ip and gateway, both got around 300+ms and he said that's acceptable for cable. i asked if they take into account how much bandwidth i get when he decides what's acceptable and he said no. if i wanted 300ms pings i'd go back to dialup. i play a lot of games on line and to me 100ms pings are unacceptable.


skillton

join:2000-09-14
Scarborough, ON
reply to rixor
if u get a docsis modem i guarantee that there will be improvements

rixor

join:2002-05-11
Scarborough, ON
A tech is coming over wed 5-8om.. hopefully I'll get a DOCSIS modem...