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jjimmy

@90.xx.8.SanFrancisco

Any Oligations to COVAD?

Hi,

My current ISP, Bazillion.com, shut down its services this past Saturday. I understand my contract to them is still in effect unless they formally release me from the contract or if Bazillion declares bankruptcy. If either of these events occur, I can switch ISPs. However, I was wondering if I could switch to any ISP or obtain new a service entirely without any penalty charges. That is, do I have an contractual obligations to COVAD and do I have to necessary go with an ISP that uses COVAD services or can I go with any ISP? Right now, if I go with an ISP switch that uses COVAD services, I am limited to COVAD.net and Speakeasy.net. If you could provide some insight, I would really appreciate it. Thanks.

Jimmy


hookem9

join:2000-12-19
San Francisco, CA

Bazillion has basically released all subscribers to switch ISPs. If you currently have Covad, the best bet is to stay with them and choose another of their ISP partners or Covad.net (go to the Covad Safety Net site at covad.com for more info). Otherwise, you're going to have to go through the pain and cost of the DSL installation process all over again. However because of Bazillion's situation, you are no longer contractually obligated to stay with Covad or Bazillion. Good Luck.


JJ270

join:2001-01-14
Naperville, IL

Re: Any Obligations to COVAD?

I signed up with Speakeasy the day after I got "the email". They were not ready at all for the flood of customers they got when our fairly weak ISP took a dump. After waiting a few days on their switch list I popped off an email from their account control website. I got a response the next day explaining that my account was indeed hung up due to release from Bazillion however all I needed to do to get released was connect to a form on the Speakeasy website and give them my COVAD circuit number and some other information. No Bazillion contact required! (no B contact possible either...:P) Just letting you know you are not stuck. As for the price difference mentioned in other postings I am paying a measily $3 more for my plan than I was with Bazillion but I'm splitting it within my house so the bill is split as well. ....my $.02

JJ

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