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aca28
join:2002-08-28
Manchester, MD

aca28

Member

RCA modem-dead or alive

after a recent thunderstorm (which knocked out the the whole block) I cant get any connection. The top light
and only the top light flashes on modem. Tried resetting
unplugging etc etc. Nothing....
Everyone elses cable is back on.(i'm the only one with powerlink)and I only subscribe to powerlink.(no Cable)
Is this modem fried?
They want to send someone out in a week.
Thats too long I'll kroke without my broadband.

any suggestions?
thanks
seg1
Bring It Down.
join:2002-06-30
Stafford, VA

seg1

Member

You modem is dead. You can wait a week for a tech, or wait forever for it to fix itself.

If the top light is blinking (the power light), and it never gets past that point, that means it is failing the Power On Self Test (POST). A power surge can knock out the modem's internal bootup program. RCA might be able to fix it if it was sent back to them, but that would be up to Adelphia. Bite the bullet and get a tech out there to swap it out.

Jabbu
Premium Member
join:2002-03-06

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RCA modems

The Power LED will flash as the modem searches for a carrier signal.

If this light does not stop flashing, no signal is reaching the modem.

Jackson$
Need It Wrecked? 1-800-Marine
join:2001-11-17
Buffalo, NY

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Mr. Spock might say...

"Its dead Jim.."

SgtWolf
join:2001-04-15
Salisbury, MD

SgtWolf

Member

Sorry,

Wouldn't that have been McCoy?
SgtWolf

SgtWolf to aca28

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1 other thing you can try:

In the back of the modem, there is a SMALL hole, RESET.

With a small, pointed item (pin, pencil, paperclip, etc) Carefully depress the reset button. Hold for a count of 10 (slow count) & then let go. This will reset the Internal SW.

If this doesn't work (I'll give it a 10% chance) then the modem is DOA. CAll TAC to get a Trouble Call, to check/replace the modem

BuffaloDan$
join:2002-02-04
Port Allegany, PA

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Or go buy a Surf Board from your local Circuit City....