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THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

i need help..

i want to know, if there is any way of getting my modem to go faster, like when i try to look at images, they take so long to just look at, and i can't download anything except for zip files.
and I have a Terayon modem. and i've called the tech help line, and they didn't help me.

if you can help then post here.

Exit

join:2001-04-10
Canada

Exit

Can you run these test

Copy the lines on the pages that give you the results. Not the URL's

»/linequality
»/tweaks

Once we get that we can help you some more
Steve

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

i can't really do that, cause my OS is winXP Pro and it doesn't support Java virtual machine,

corster
Premium Member
join:2002-02-23
Oshawa, ON

corster

Premium Member

go to www.java.com and download sun java 2, or get netscape 7

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

that link doesn't work

corster
Premium Member
join:2002-02-23
Oshawa, ON

corster

Premium Member

Sorry, it's old. The new link is »java.sun.com/getjava/dow ··· oad.html

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

i did that, but it takes so long, and after a while, it says I have to reload the page to start over again, and theres a link to do it manually, but i can't cause I can't download exe files, it either takes to long, or it doesn't work

Exit

join:2001-04-10
Canada

Exit

Can you go to command prompt and run a tracert to google.com and dslreports.com

Please post the results. Leave out the IP's from the first 2 hops

Steve

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

do you want me to ping them?,

corster
Premium Member
join:2002-02-23
Oshawa, ON

corster

Premium Member

he wants you tracert them, so at the command you type:

tracert www.dslreports.com

and it tracerts.

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

ok
THCGogeta

THCGogeta

Member

heres the tracet stuff

www.dslreports.com
1 * * * Request timed out.
2 51ms 23ms 23ms
3 * * * Request timed out.
4 22ms 23ms 23ms gw01.wdstck.phub.net.cable.rogers.com [66.185.81.73]
5 27ms 23ms 23ms gw01.brntfd.phub.net.cable.rogers.com [66.185.81.69]
6 26ms 23ms 23ms gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.65]
7 70ms 71ms 71ms 66.198.40.5
8 95ms 71ms 71ms if-0-3.core3.Chicago3.teleglob.net [63.243.177.2]
9 71ms 72ms 73ms POSS-0.BRS.CHI2.ALTER.NET [204.255.169.17]
10 71ms 70ms 71ms 0.so-3-1-0.XL1.CHI2.ALTER.NET [152.63.71.93]
11 73ms 73ms 70ms 0.so-2-0-0.TL1.CHI2.ALTER.NET [152.63.67.125]
12 112ms 89ms 89ms 0.so-3-1-0.TL1.ATL5.ALTER.NET [152.63.38.77]
13 101ms 101ms 101ms 0.so-7-0-0.XL1.MIA4.ALTER.NET [152.63.86.189]
14 104ms 102ms 100ms POS6-0.GW4.MIA4.ALTER.NET [152.63.82.141]
15 178ms 113ms 113ms MIA4-GW.customer.alter.net [65.195.237.18]
16 116ms 113ms 113ms 216.87.220.14 [216.87.220.14]
17 111ms 113ms 114ms ns.searchstation.com [64.65.61.123]

www.google.ca
1 25ms 23ms 24ms tlgw19.lndn.phub.net.cable.rogers.com [24.103.77.1]
2 24ms 23ms 33ms
3 49ms 23ms 23ms gw01.lndn.phub.net.cable.rogers.com [66.185.80.81]
4 27ms 23ms 25ms gw01.wdstck.phub.net.cable.rogers.com [66.185.81.73]
5 * 52ms 23ms gw01.brntfd.phub.net.cable.rogers.com [66.185.81.69]
6 50ms * 52ms gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.65]
7 27ms 23ms 24ms gw01.wlfdle.phub.net.cable.rogers.com [66.185.80.141]
8 76ms 77ms 77ms dcr1-so-3-1-0.Chicago.cw.net [208.175.10.85]
9 106ms 107ms 107ms dcr1-loopback.Washington.cw.net [206.24.226.99]
10 131ms 107ms 107ms cable-and-wireless-internal-isp.Washington.cw.net [206.24.238.26]
11 107ms 107ms 107ms dcr01-g2-0.stng02.exodus.net [216.109.66.1]
12 126ms 107ms 107ms csr11-ve243.stng02.exodus.net [216.109.66.107]
13 134ms 107ms 107ms 218-google-exodusdc.exodus.net [216.109.88.218]
14 108ms 107ms 107ms core1-0-2-0.iad.net.google.com [216.239.48.195]
15 127ms 107ms 107ms abni1-1-1.net.google.com [216.239.47.126]
16 110ms 107ms 107ms abbi1-1-1.net.google.com [216.239.47.102]
17 128ms 107ms 107ms www.google.com [216.239.51.101]

xRAGEx
join:2002-02-18
Stoney Creek, ON

xRAGEx to THCGogeta

Member

to THCGogeta
those dont look too bad... maybe its a software os OS problem?

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

well, I have Windows XP Pro, and i'm not behind a firewall, so i don't what might the problem be

sbrook
Mod
join:2001-12-14
Ottawa

sbrook to xRAGEx

Mod

to xRAGEx
The only problem there is ping stability. Those jumps to 50+ms or * when the other two on the line are in the 20s is a little odd.

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

tomarrow i'm gonna get win2000, so I'm gonna see if that works on my computer

sbrook
Mod
join:2001-12-14
Ottawa

sbrook

Mod

Probably high packet loss on your line.

You really need to run some tests like the DSLReports Line Quality test.

mau108
Mau
Premium Member
join:2001-10-07
Thornhill, ON

mau108 to THCGogeta

Premium Member

to THCGogeta
GET THE SERVICE PACK 1 and it incorporates JAVA!!!

Microsoft was sued by Sun technologies, thats why they didnt host Microsoft Virtual Machine for downloadiing pleasure....
But the SP1 fixes that

THCGogeta
join:2002-08-28
London, ON

THCGogeta to sbrook

Member

to sbrook
said by sbrook:
Probably high packet loss on your line.
what does that mean??

sbrook
Mod
join:2001-12-14
Ottawa

sbrook

Mod

It means that data sent to your machine doesn't get there. If there are enough losses, you get incomplete web pages for example, or ftp transfers abort and so on.
joereid
join:2002-06-07
Ottawa, ON

joereid to THCGogeta

Member

to THCGogeta
try just turning off your proxy settings. In IE, go to Tools->Internet Options. Click on the connections tab, then click on LAN Settings. Remove any check marks in here, and just close everything down.

THCGogeta
join:2002-08-28
London, ON

THCGogeta

Member

right now, my proxy is turned off