I had a friend canceled DSL from Sbc because the customer service sucked.He switch back to AOL because he told me its a lot easier and the people aren't rude.So i think AOL is more accesible for beginners and some people just us it for email and and surfing which on dial -up isnt that bad.And i bet theres a lot more of that kind out there. -- The box said "Requires Windows 95, NT, or better", so I installed Linux
AOL is easier for folks who are not too techno-savvy. Like grandparents, (mine esp.) who have most likely never even seen a computer let alone know how to use it.
For the moment, dial-up remains most casual users method of connecting; at least until some "killer app" surfaces that those users deem 'must have' arrives.
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