Re: Digital Cable not getting some channels in Adelphia HSI http://www.dslreports.com/forum/r4616101 en Tue, 01 Dec 2009 23:00:13 EDT Tue, 01 Dec 2009 23:00:13 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4620479 ashakouri1 : If I could I would rather get DirecTv, but I have 3 tv's and I would have to get three receivers plus my powerlink would be more expensive and I would end up paying a lot more. ]]> http://www.dslreports.com/forum/remark,4620479 Sat, 05 Oct 2002 06:04:37 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4616101 dsless : Well just like clock work Adelphia didn't show up for the "All Day Appointment". So I wasted one of my vacation day sitting on my ass waiting for the so called techs to arrive and install my digital cable. I called at 4:45 and they said I was still scheduled for Friday. What a bunch of lying sacks of $#$%%. Thanks for wasting what little vacation time I have Adelphia. But I should have know better that to expect them to be on time for an appointment. Hope they go under...........Maybe next time I call and make an appointment and don't show up.........]]> http://www.dslreports.com/forum/remark,4616101 Fri, 04 Oct 2002 18:37:56 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4609663 ashakouri1 : The Adelphia tech person came out today and fixed the problem. The problem with the digital box was that the line going thru it was connected to an amplifier and the amp made the signal too strong and messed up the feed into the box. Can an amp also mess up the feed to a regular television without going through the box. The tech fixed the problem by bypassing the amp, but I have another TV that is regular cable connected to the amp, and just wondering if the amp will mess up the signal? Cause I have never heard of signal being too strong. ]]> http://www.dslreports.com/forum/remark,4609663 Thu, 03 Oct 2002 23:59:04 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4602803 dsless : Well Adelphia is coming to install Digital Cable at my house Friday. So I have to take a day off because the best the can do is an "All Day Appointment". Which means they show up when they get there.........Well one step closer to powerstink.]]> http://www.dslreports.com/forum/remark,4602803 Thu, 03 Oct 2002 13:17:26 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4601845 machpost : DSS must use a different compression method, because I have noticed that it almost always offers a better picture than the Motorola system that Adelphia uses in our area. I would imagine that it's done this way in the interest of conserving bandwidth.

I wish that the channels in the sub-100 range were transmitted digitally as well. While digital may not be perfect, there is a HUGE difference in quality between digital and analog channels at my house.
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Adelphia Power Link. Available in only two weeks from today.]]> http://www.dslreports.com/forum/remark,4601845 Thu, 03 Oct 2002 11:25:12 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4601386 foo monkey : I had this problem when I had Adelphia Digital Cable for a month. I couldn't received many basic cable channels, like Comedy Central. The tiling on HBO was so bad it was unwatchable. Called several times and it was never fixed. Cancelled the service, got a refund, got DirecTV and I couldn't be more pleased.]]> http://www.dslreports.com/forum/remark,4601386 Thu, 03 Oct 2002 10:19:14 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4599405 MacLeech :
said by cbyrd See Profile:
I figured as much. While on the subject, what causes the artifacting I'm seeing, especially in dark scenes?
My guess is that the artifacting is most likely a side effect of the compression method used to digitize the original analog signal. I get similar effects if I digitize the analog signal my video camera puts out and I pick too high of a compression rate. Its kinda of like what happens when you pick a higher compression when you save a JPEG pic.

The software or equipment used in the compression selects a larger range of similar colors (either because of a lower sampling rate or a smaller range of possible final colors) the higher the compression rate you pick. So instead of getting smooth gradients in subtly shaded areas, you get a stepping type effect where one black area is next to a dark grey area with little blending in between.

But then again I'm not a headend tech nor do I have direct experience working with the equipment that does the A/D conversion in the headends so that's just my guess from personal experience, conversations I've had with headend techs, and the assorted papers I've read on the subject.
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Check out Hobgoblin's cable modem tech links.]]> http://www.dslreports.com/forum/remark,4599405 Thu, 03 Oct 2002 01:17:31 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4598438 cbyrd : I figured as much. While on the subject, what causes the artifacting I'm seeing, especially in dark scenes? Could it be related to the same "known problem"? I wish a tv tuner or vid capture card so I could show you just how bad it looks. It's like really bad vcd's...

The last time I called about it, they sent a tech but I wasn't home so he left a call tag. I called...then they tell me they'll have someone call me to schedule. Well, E-City calls me and says they're not sending anyone out, it's a known problem....

Unfortunately, like all the other known problems here, they never seem to be able to fix them.
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Powerlink, your reason for dialup
[text was edited by author 2002-10-02 23:37:38]
]]> http://www.dslreports.com/forum/remark,4598438 Wed, 02 Oct 2002 23:31:11 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4598205 MacLeech :
said by cbyrd See Profile:
Mac,

I have this problem CONSTANTLY. Only mine don't display any error message at all...just a black screen. It's the same 3 channels every single time too.
I think your suffering from a different issue if only the same three channels keep going out and the tech sent wonders why they were sent in the first place.

In fact if the tech wants to call Elizabeth City which is the headend upstream from the headend in Murfreesboro, it almost sounds as if the problem is occuring with some piece of equipment in EC and its a known issue.

The Digital Cable boxes have similar (with subtle differences) responses (black or tiling picture) to a wide range of problems. The subtle difference between the symptoms (what message, which channel, tiling pattern, diagnostic screens, etc) make all the difference in the world in troubleshooting the problems and I could spend a week typing it all out.
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Check out Hobgoblin's cable modem tech links.]]> http://www.dslreports.com/forum/remark,4598205 Wed, 02 Oct 2002 23:11:21 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4597056 cbyrd : Mac,

I have this problem CONSTANTLY. Only mine don't display any error message at all...just a black screen. It's the same 3 channels every single time too. Everytime I call they end up sending a tech out who says "yup, same problem we've been having for months, not sure why they sent me out here, but I'll call Elizabeth City..."

sigh...
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Powerlink, your reason for dialup]]> http://www.dslreports.com/forum/remark,4597056 Wed, 02 Oct 2002 21:20:23 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4596332 SlasherX$ : "Classic low signal issue to the box."

That once happened to me. My modems wouldn't sync and my box would just not give me any channels at all. I then just removed some splitter and shortened the length of cables I had, and it was fix0red.
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Powerlink in Anaheim when? Node #209 activated == when?]]> http://www.dslreports.com/forum/remark,4596332 Wed, 02 Oct 2002 20:11:52 EDT Re: Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4596261 MacLeech :
said by ashakouri1 See Profile:
"Please wait a moment, the channel will appear shortly" and it has been saying that since I got the box 2 days ago.

Also I took the box to the local office and they tested it out and the channels that didn't work for me worked at the local office so I don't know what is going on.


Classic low signal issue to the box.

Have a tech visit the house. Its a bad splitter, too many splitters, bad cable, bad connectors, kinked cable, bad tap, misadjusted amplifier (street), etc., etc... Too many possible problems to list without a better idea of the physical cable and signal situation leading to the box.

BTW, Welcome to the world of Digital Cable.
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Check out Hobgoblin's cable modem tech links.]]> http://www.dslreports.com/forum/remark,4596261 Wed, 02 Oct 2002 19:57:16 EDT Digital Cable not getting some channels http://www.dslreports.com/forum/remark,4589097 ashakouri1 : I just got my Digital cable box, but for some reason some of the channels don't work. For instance I can't get TechTV and several Discovery channels, but everything else works. I get maybe 140 out of the 150 or so channels and it shows that the digital box is working somewhat, but I don't understand how some channels can work and other cannot. Also does channels that don't display "Please wait a moment, the channel will appear shortly" and it has been saying that since I got the box 2 days ago.

Also I took the box to the local office and they tested it out and the channels that didn't work for me worked at the local office so I don't know what is going on.]]> http://www.dslreports.com/forum/remark,4589097 Wed, 02 Oct 2002 00:07:16 EDT